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Customer Service Representative

2 months ago

Woodstock, United States Zaxby's Full time

As the team at Zaxby's expands, we're looking for Customer Service Representatives to join us

At Zaxby's, our team members create a welcoming and enjoyable experience for our guests. As a Customer Service Representative, you will take and enter orders, handle payments, maintain cleanliness in guest areas, and provide excellent service to our guests. You'll also have the opportunity for advancement within the company.

Benefits

  • Free meals on shift & 50% off meals off shift
  • Flexible schedule
  • Early access to pay
  • Paid training
  • Recognition program
  • Employee referral program
  • Medical, dental, and vision insurance
  • Short-term and long-term disability
  • Employer paid life insurance
  • 401(k) with employer match (additional eligibility requirements)

Responsibilities

  • Provide friendly and enthusiastic service to all guests
  • Accurately take and enter guest orders
  • Handle cash transactions and maintain receipts
  • Maintain a clean and welcoming environment for guests
  • Prepare menu items according to company standards
  • Assist with kitchen and back-of-house tasks as assigned
  • Work safely and follow all safety guidelines and procedures
  • Other duties as assigned

Qualifications

  • Must be 16 years of age or older
  • Ability to work 32 to 40 hours per week

Capability Requirements

  • Ability to sit, stand, and walk continuously
  • Able to lift, push, pull, and carry up to 50 pounds
  • Effective communication skills
  • Ability to work in indoor or outdoor environments with temperature variations and exposure to food and outdoor allergens
  • Ability to operate restaurant equipment safely