Transportation Supervisor

2 weeks ago

Columbia, United States Domino's Pizza LLC Full time

MAKE GREAT PIZZA AND MORE POSSIBLEBe a part of the world's #1 Pizza company and watch your career grow

Job DescriptionThe Transportation Supervisor will assist the Transportation Manager with supervising and coordinating transportation team members. The Transportation Supervisor will effectively and efficiently handle customer service complaints and concerns. They will also be responsible for complying with federal, state, and company policies, local laws, transportation programs, and regulations. They will also train new team members in job duties. High comfort level working in a diverse, fast paced environment.

RESPONSIBILITIES AND DUTIES(80%) Assist Transportation Manager in leading the Transportation TeamLeadership:Recruit and interview new team membersTrain, coach, and counsel team membersHandle all driver concerns in Managers absenceAssist with annual performance appraisalsMake recommendations to the Manager for pay increasesAttend and participate in annual Leadership & Development training sessionsAssist with coordinating safety/team/quarterly meetingsReporting/Budget:Assist with all transportation-generated reportsContribute to the development of annual department budget preparation for Director-Supply Chain Center review and approvalRouting, Scheduling, Hours of Service, and Maintenance:Assist in weekly scheduling of driver routes and re-routing as necessary to ensure route coverageConduct route analysis and recommend saving opportunities to the ManagerMonitor driver hours of service via the onboard systemConduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The number of drivers at the SCC determines the number of observations per period)Perform payroll duties when necessary and review driver payroll for accuracyAssist in monitoring misdeliveries and make recommendations to the Manager on avoidance strategiesAssist in the maintenance of the driver qualification fileAssist in the scheduling of truck maintenance and maintaining fleet imageAssist in accident investigationsAssist other supply chain centers when called uponAssist with D&S Manager with truck leasing meetings to ensure PMs are met to Dominos standard and repairs are completed timelyPerform other duties as assigned by Manager and DirectorCustomer Relations:Assist in answering Slice of Pie complaintsMaintain positive customer relationshipsCustomer Surveys(20%) As needed, if qualified, drive company commercial vehicle or straight truck for deliveries or to the leasing company for service/maintenance, and on occasion, work the yard

QualificationsAssociate degree or some college and working towards a degree2-3 years of documented supervisory experience2-3 years of route scheduling experienceKnowledge of Department of Transportation rules and regulationsWorking knowledge of Microsoft Office softwareWillingness to support a 24-hour operation, including carrying an emergency cell phone as neededResults-oriented with strong organizational, decision making and people skillsMust successfully pass a background check every third year on your anniversary dateCommercial Drivers License Class A, a plusPhysical RequirementsMust be able to stand/walk for up to 10-12 hoursWalking in/ around the warehouse with great frequency; many facilities are over a quarter mile in lengthAble to access all areas of the building (ascending and descending ladders, stairs, gangways safely and withoutlimitation)Regular bending, lifting, stretching and reaching both below the waist and above the headLift and move totes up to 49 pounds eachMust be able to work in extreme temperatures [33-38 degrees], and in environments with exposure to loud machinery

Additional InformationDomino's offers:Paid Holidays and VacationPositive work environmentBenefits on the first day of employment401k matching contributions15% off the purchase price of stockCompany bonusReferral bonusesCareer growth

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