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Patient Services Representative-Radiology Full Time 40 hours
2 months ago
Job Ref: 30372
Category: Clerical & Administrative Support
Location:
Emerson Hospital,
133 Old Road to Nine Acre Corner,
Concord,
MA 01742
Department: Radiology Support
Schedule: Full Time
Shift: Day/Eve shift
Hours: Variable hours
Job Summary
Reporting to the Radiology Support Services Supervisor, greets patients, visitors and physicians entering the department. Generates and sorts exam requisitions, accurately enters exams into the radiology Meditech system. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.
Minimum Qualifications
* Education
o High school diploma or equivalent required
o Medical Terminology course preferred.
o Previous coursework related to administrative skills preferred.
* Experience
o One year in a medical office environment preferred.
o Customer service, data entry, and Hospital RIS experience a plus.
* Licensure and/or Certification
o None required.
* Skills
o Organization and multitasking skills
o Ability to read and communicate effectively using medical terminology
o Accurate data entry skills
o Courteous and professional manner when dealing with public both in person and on the phone
o Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision o Knowledge of medical terminology
o Maintains standard of performance which promote Service Excellence
o Must be able to read, write, and communicate in English.
o Computer skills required.
o Ability to maintain confidential information.
