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General Manager

2 months ago

Boulder, United States The Lash Lounge - Boulder Full time

The Lash Lounge champions our Members and Guests as well as the value they place on feeling and looking their best. Our proprietary training approach to healthy lash extensions boosts the confidence of our guests, builds trust in our brand, and sends our community out into the world with a smile. Join our team and showcase your leadership skills in our vastly growing Lash Lounge family.

WHO WE ARE:

The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guest's natural lashes.

WHO WE ARE LOOKING FOR:

The General Manager position is a high-profile leadership position that is responsible for the salon's overall growth, coordination, and operational success. The General Manager will ensure the salon meets or exceeds financial goals while providing remarkable leadership in areas of customer service, team member relations, sales, and member participation. The General Manager will provide daily support to their team and offer ongoing leadership, motivation, and development. They are responsible for coaching, communication, alignment, and holding their Lash Lounge team to the salon expectations. The General Manager will also act as the salon ambassador to provide each member an unforgettable experience.

RESPONSIBILITIES:

  1. Manage the daily operations of the salon
  2. Ensure the salon meets or exceeds financial goals
  3. Maximize sales and membership participation
  4. Make sure both guests and team members are scheduled efficiently and effectively
  5. Provide daily support to team members
  6. Coach and develop team members
  7. Ensure each guest has an unforgettable and consistent experience

REQUIRED SKILLS:

  1. 5+ years directly managing a team of 3 or more
  2. 5+ years or more in Front Desk Sales role, preferably in Salon/Spa or Membership focused businesses
  3. College Degree in Business or other relatable field experienced is preferred
  4. Reliable transportation
  5. Exceptional customer service skills and computer skills
  6. MindBody Online Software experience is a plus

WHY JOIN OUR TEAM?

  • Salary; commensurate with experience
  • Annual Bonus Plan
  • Free lash extensions and all other salon services
  • Discounts on retail products
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