Resident Services Coordinator
1 week ago
Salary range: $65,000 to $70,000
Purpose of This Position:
Oversee all services required to satisfy the resident service plan – including but not limited to
medical/clinical aspects of care. A Licensed Practical Nurse that would assure delivery of service in compliance with the licensing
rules. Responsible for overall operation of the house in the absence of the Administrator.
The Nurse works directly with the Administrator to assure goals and objectives of this living center are
satisfied. Assure ultimate quality service delivery to each resident. Direct care of the physical needs of the residents of this living center.
QUALIFICATIONS:
Education and experience relevant to working with frail elderly, as well as elderly having
dementia. LPN preferred. Must maintain current Michigan licensure or registration, as well as
current first-aid and CPR certification. Course work or experience in gerontology or geriatrics.
Combined nursing and management experience. Compassion for serving our resident
population. Innovative and creative thinking processes. Very good communication skills: both
verbal and written – including electronic communication via email and Electronic Care Plans.
Strong leadership and motivational skills for effective staff supervision, training, and leadership;
Excellent clinical skills, with experience caring for persons with age related health concerns
including dementia. Experience and training in medication management and ability to educate
staff. Exemplary time management and organizational skills. Must be able to pass the state
mandated criminal background screening and random drug testing.
Benefits Offered:
Health Care insurance
Vision & Dental insurance
Flexible Spending account
PTO
401(k) with employer match
Paid orientation and training
Essential Functions Clinical:.
Oversee and coordinate services with outside/ancillary service providers as needed to assureConduct and Coordinate the Personal Service Assessment for each resident upon residency (not more than 30 days prior to move in, or the day of move in) as well as periodic review of the
Assessment throughout the resident’s stay at this living center, in accord with the guidelines of
the Operations Manual. (30 days post residency, 90 days thereafter as well as when there is a
change in condition, an acute episode, or hospitalization, or care and treatment in a SNF or
rehab center.)individual resident needs are met: podiatry, pharmacy, home health, vision, dental, PT, etc.
Oversee medication administration program.
Oversee the appropriate documenting of medical history, physician’s orders, transfer and pre-
residency information, EMAR, resident observation notes, and resident task completion.
Review resident’s COMPLETE medical and social history.
.
Visit residents who may be in the hospital or SNF/Rehab center to assure the resident is able to
return to the living center prior to their discharge from care.
Assures Communication of diet orders to Culinary Service Department (required for ALL
residents).
Oversees the coordination of communication with family members, physicians, therapists,
counselors, etc. as needed for each resident, individually.
Oversee proper monitoring of resident records – monitoring content, rule compliance, etc.
Conduct weekly Safety Review of Resident Incident and Fall reports; submit report to HPM-AL
Assistant Director of Clinical Operations weekly.
Perform charting duties. Complete required medical chart forms, including any insurance
forms. Review and evaluate all incident reports – take action to minimize impact as well as to reduce
number and frequency of incidents.
Conduct quarterly Infection Prevention Committee meetings to analyze the infections from the
previous 3 months and determining a plan to prevent future infections. Assure plan is followed
through on.
Oversee pressure ulcers weekly. Assure they are measured, and those measurements are
added to a PUSH tool weekly. Also, assure there is an entry in the care
Management:
Oversee all Resident Services Personnel: Clinical Coordinator (where applicable), Shift
Supervisors, Med Techs, Resident Support staff, and Records Specialist (where applicable).
Hire and terminate employees in accordance with company’s policy and under the
direction of the Administrator and ORBIS. Assure sufficient staff is hired, trained, and
performing the duties necessary to provide quality care and service to meet resident needs
and maintain compliance with licensing and budget.
Assures all resident services staff is adequately trained to fulfill the duties which they are
required to perform, including use of equipment relevant to resident care and services.
Maintains adequate and appropriate documentation of same.
Utilizes ON SHIFT staffing program and assures that staffing is adequate.
Perform written evaluations of employees and make recommendations for salary increase
and/or advancement.
Compliance with Licensing, HPM, PACE and MI Choice Waiver
Compliance with all federal, state, and local rules and regulations.
Compliance with Corporate Operations Manual - implementation and enforcement of
policies & procedures for daily operations.
Prepare and submit all required reports to Corporate Office.
.
Adhere to all company personnel directives as per the manual of operations and
procedures.
Assure budget compliance in supplies, labor, resident revenue (accuracy in level of care
assessment, as well as timely service plan reviews and submission of documentation to
corporate billing department).
Regulatory compliance with HFA rules, HPM policies and procedures.
#INDSS
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