Dispatch Supervisor

1 month ago

Augusta, United States KTS SOLUTIONS, INC. Full time

Job Type

Full-time

Description

We are currently seeking an experienced and highly organized Dispatch Supervisor to join our team. The Dispatch Supervisor will be responsible for overseeing the daily operations of our dispatch center, ensuring efficient and effective communication between drivers, customers, and internal departments. The ideal candidate will have strong leadership skills, excellent problem-solving abilities, and a commitment to providing exceptional customer service.

Responsibilities:

- Supervise and manage the daily operations of the dispatch center, including scheduling, routing, and monitoring of drivers and vehicles

- Ensure timely and accurate communication between drivers, customers, and internal departments

- Develop and implement policies and procedures to improve dispatch center efficiency and effectiveness

- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions

- Train, mentor, and evaluate dispatch staff, providing regular feedback and coaching to improve performance

- Collaborate with other departments to resolve customer issues and ensure a high level of customer satisfaction

- Maintain a safe and secure work environment by enforcing safety policies and procedures

- Communicate with travel offices to obtain correct documentation and trip reports

- Receives and dispatches response and emergency support when needed

- Stay current on industry trends and best practices to continuously improve dispatch operations

- Performs other related duties as assigned

Requirements

- High school diploma or equivalent; bachelor's degree in a related field preferred

- Minimum of 5 years of experience in dispatch, transportation, or logistics, with at least 3 years in a supervisory role

- Strong leadership and team management skills

- Excellent communication and interpersonal skills

- Excellent managerial skills

- Ability to multitask and prioritize in a fast-paced environment

- Strong problem-solving and decision-making abilities

- Basic understanding of geographical area and mapping programs to facilitate efficient routing

- Proficiency in dispatch software and Microsoft Office Suite

- Knowledge of transportation regulations and safety standards

- Ability to work at a fast pace and under pressure

- Must be able to work remotely

Education and Experience:

•High school diploma or equivalent required; Associate's degree in Transportation, Logistics, or related field preferred.

•At least five years of related experience and execution of similar duties in Transportation, Logistics, Dispatching, Scheduling, required.

Physical Requirements:

•Prolonged periods sitting at a desk and working on a computer.

Remote position

Salary:

$45,000 yr

Benefits:

We offer medical, dental, vision, accident coverage, legal coverage, short-term disability, long-term disability, and 401k.

KTS Solutions, Inc. is an equal opportunity Employer.

  • Dispatch Supervisor

    2 months ago

    Augusta, United States KTS SOLUTIONS, INC. Full time

    Job Type Full-timeDescriptionWe are currently seeking an experienced and highly organized Dispatch Supervisor to join our team. The Dispatch Supervisor will be responsible for overseeing the daily operations of our dispatch center, ensuring efficient and effective communication between drivers, customers, and internal departments. The ideal candidate will...

  • Dispatch Supervisor

    2 months ago

    Augusta, United States KTS SOLUTIONS, INC. Full time

    Job Type Full-time Description We are currently seeking an experienced and highly organized Dispatch Supervisor to join our team. The Dispatch Supervisor will be responsible for overseeing the daily operations of our dispatch center, ensuring efficient and effective communication between drivers, customers, and internal departments. The ideal candidate will...

  • Dispatch Supervisor

    3 weeks ago

    Augusta, United States KTS SOLUTIONS, INC. Full time

    Job Type Full-time Description We are currently seeking an experienced and highly organized Dispatch Supervisor to join our team. The Dispatch Supervisor will be responsible for overseeing the daily operations of our dispatch center, ensuring efficient and effective communication between drivers, customers, and internal departments. The ideal candidate will...

  • Supervisor - Dispatch & Ecc

    3 weeks ago

    Augusta, United States Avangrid Full time

    Header Job Title: Supervisor - Dispatch & ECC Reports To: Manager - Supervisor - Dispatch & ECC Location: Augusta Maine Business Area: Energy Control Center IV The base salary range for this position is $97,504 to $126,755 and is dependent upon experience and location. Job Summary Provides leadership to Operators for all daily operations of AVANGRID...

  • Supervisor - Dispatch & ECC

    1 month ago

    Augusta, United States Iberdrola Full time

    Header Job Title: Supervisor - Dispatch & ECC Reports To: Manager - Supervisor - Dispatch & ECC Location: Augusta Maine Business Area: Energy Control Center IV The base salary range for this position is $97,504 to $126,755 and is dependent upon experience and location.Job Summary Provides leadership to Operators for all daily operations of AVANGRID Networks...

  • Supervisor - Dispatch & ECC

    2 months ago

    Augusta, United States Iberdrola Full time

    Header Job Title: Supervisor - Dispatch & ECC Reports To: Manager - Supervisor - Dispatch & ECC Location: Augusta Maine Business Area: Energy Control Center IV The base salary range for this position is $97,504 to $126,755 and is dependent upon experience and location.Job Summary Provides leadership to Operators for all daily operations of AVANGRID Networks...

  • Dispatcher/Scheduler

    2 months ago

    Augusta, United States RATP DEV USA Full time

    DescriptionMissionInteracts with passengers, families of passengers, social service agency representatives and general public to provide general information and schedule trips. Assists with coordination of the daily operational activities of drivers regarding movement of vehicles. Provides constant communication with drivers. Provides receptionist and...

  • Dispatcher/Scheduler

    3 weeks ago

    Augusta, United States RATP DEV USA Full time

    DescriptionMissionInteracts with passengers, families of passengers, social service agency representatives and general public to provide general information and schedule trips. Assists with coordination of the daily operational activities of drivers regarding movement of vehicles. Provides constant communication with drivers. Provides receptionist and...

  • Supervisor I

    1 month ago

    Augusta, United States Thompson Tractor Full time

    ** Supervisor I - Lift Truck - Augusta** **Job Category****:** Management **Requisition Number****:** SUPER003111 Showing 1 location **Job Details** **Description** The Service Supervisor is responsible for serving as team leader and tracking efficiency for 5-15 technicians to ensure that customer needs are met at the highest level. Essential...

  • Supervisor I

    3 weeks ago

    Augusta, United States Thompson Tractor Full time

    ** Supervisor I - Lift Truck - Augusta** **Job Category****:** Management **Requisition Number****:** SUPER003111 Showing 1 location **Job Details** **Description** The Service Supervisor is responsible for serving as team leader and tracking efficiency for 5-15 technicians to ensure that customer needs are met at the highest level. Essential...

  • Warehouse / Inventory Supervisor

    1 month ago

    Augusta, United States Plumbing Solutions LLC Full time

    All the benefits you need for you and your familySalary Range is 40-45k Health Insurance Plans Life Insurance Dental & Vision Insurance Short & Long Term Disability 401k Plan Advancement Opportunities and more What you'll do, Summary We are looking for an experienced warehouse inventory supervisor for a fast growing company! The continued growth and...

  • Warehouse / Inventory Supervisor

    3 weeks ago

    Augusta, United States Plumbing Solutions LLC Full time

    All the benefits you need for you and your familySalary Range is 40-45k Health Insurance Plans Life Insurance Dental & Vision Insurance Short & Long Term Disability 401k Plan Advancement Opportunities and more What you'll do, Summary We are looking for an experienced warehouse inventory supervisor for a fast growing company! The continued growth and...

  • Electrical Technician

    2 weeks ago

    Augusta, United States Dead River Company Full time

    **Up to $1,000 Sign-on Bonus Eligible!** **Position Summary**: Participates in the installation, trouble-shooting, and repair of residential and commercial electrical appliances, equipment, and systems. **Essential Functions**: - Eliminate call-backs and reduce liability by ensuring that all work is performed safely and accurately. - Promote good customer...

  • Driver Recruiter

    3 weeks ago

    Augusta, United States Timber Products Company Full time

    Job Description POSITION SUMMARY TP Trucking & Logistics is looking for two energetic candidates to fill the position of Recruiter. One position will recruit from TP Trucking’s Central Point, OR office, and the second will recruit from the Thomson/Augusta, GA location. The Recruiter is responsible for all aspects of the driver recruitment process,...

  • Mover

    2 months ago

    Augusta, United States Labor Finders Full time

    Your Job Are you good at getting things safely in and out of homes, apartments, buildings, vans, and trucks? Can you carefully pack and wrap items to protect them in a move? Do you like working in different locations from day to day? Well, if you have these skills, interests, abilities and take pride in job well done, then we have an opportunity for you as...

  • Ready Mix Concrete Driver

    4 weeks ago

    Augusta, United States Auburn Concrete Full time $24 - $30

    Base Pay:               Hourly (OT after 40hrs) Locations:              82 Goldthwaite Road – Auburn, ME        21 Cole road Biddeford ME                                93 Scott Drive – Westbrook,, ME             72 Biscay road, Damariscotta, Me                                2 Hard Rock Road –...

  • Ready Mix Concrete Driver

    3 weeks ago

    Augusta, United States Auburn Concrete Full time $24 - $30

    Base Pay:               Hourly (OT after 40hrs) Locations:              82 Goldthwaite Road – Auburn, ME        21 Cole road Biddeford ME                                93 Scott Drive – Westbrook,, ME             72 Biscay road, Damariscotta, Me                                2 Hard Rock Road –...

  • General Clerk III

    4 weeks ago

    Augusta, United States PRIMETECH INTERNATIONAL, INC. Full time

    The non-exempt job classification is covered under The McNamara-O'Hara Service Contract Act (SCA) and the contract's collective bargaining agreement (CBA). Service employees are compensated per the prevailing wage rates and fringe benefits that are set by the U.S. Department of Labor (DOL) Wage and Hour Division's WDs 29 CFR Part 541 and 29 CFR 4.163(f),...

  • General Clerk III

    2 weeks ago

    Augusta, United States PRIMETECH INTERNATIONAL, INC. Full time

    The non-exempt job classification is covered under The McNamara-O'Hara Service Contract Act (SCA) and the contract's collective bargaining agreement (CBA). Service employees are compensated per the prevailing wage rates and fringe benefits that are set by the U.S. Department of Labor (DOL) Wage and Hour Division's WDs 29 CFR Part 541 and 29 CFR 4.163(f),...

  • Roadway Worker In Charge

    4 weeks ago

    Augusta, United States National Railroad Safety Services, Inc. (NRSS) Full time

    Job DescriptionJob DescriptionJob Title: Roadway Worker In Charge (RWIC)Location: Augusta, GAJob Type: Full-Time and Part-TimeFLSA Status: Hourly; Non-ExemptReports To: District ManagerTravel: Yes, travel is expected for this position (50% - 85% on average).Supervisory Responsibility: NoCompensation: Negotiable, based on skills and experience.Company...