Senior Consultant
4 weeks ago
Overview Senior Consultant - Digital Strategy & Experience Design at Infosys. Infosys Consulting is seeking talented design professionals to advocate for users and collaborate with cross-functional teams while achieving business goals. This role is part of our Financial Services practice. Base pay range $130,000.00/yr - $177,000.00/yr Key Responsibilities Digital Strategy, Experience Design & AI Enablement Define and lead end-to-end digital transformation strategies with a focus on reimagining user experience, creating AI-enhanced customer journeys, and enabling hyper-personalization and intelligent automation. Champion research ops and design ops offerings and initiatives by institutionalizing scalable processes for user research, persona development, journey mapping, rapid prototyping, and design systemsleveraging AI-first approaches, and ensuring consistent, high-quality insights and experience design across digital banking and wealth management programs Lead UX/UI researchers and designers to craft seamless, adaptive, and predictive user experiences across digital channels. Establish and scale digital innovation labs and design sprints to accelerate ideation and solutioning. Translate emerging technologies (AI/ML, NLP, GenAI) into tangible business value through innovative digital products and services. Qualifications 5+ years of experience in digital strategy and experience design and 5+ years working in consulting capacity, preferably at a top global consulting firm. Proven expertise in experience design, digital product management, and AI/ML applications in customer experience. Strong command of agile methodologies, design thinking, and digital delivery frameworks. Exceptional communication, facilitation, and executive engagement skills. Demonstrated ability to deliver and lead oral presentations, anchor business/design workshops Excellent client relationship management, executive presence, verbal, written and inter-personal communication skills Proven ability to lead projects, build strong and effective business relationships Have experience creating sales collateral and selling to clients. Highly motivated with strong analytical acumen and problem-solving skills Must be willing and able to travel depending on prospect and client requirements Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Benefits Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off Employment details Seniority level: Mid-Senior level Employment type: Full-time Job function: Business Development and Sales Industries: IT Services and IT Consulting Equal Employment Opportunity Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #J-18808-Ljbffr
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