Service Response Center Representative
4 weeks ago
Reporting to the Department Manager, this position is responsible for processing customer requests by obtaining clear, concise directions and patient information. Must develop, in a relatively short period of time, a flawless knowledge of the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates with team members as well as other support service departments. This position is responsible for the documentation, communication and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC serves. High School Graduate or GED Required. Experience (Type & Length): Healthcare experience desired. Prior experience, customer service, Front Desk or Help Desk experience desired. Excellent listening skills and telephone skills. Effective professional communication and interfacing with customers and co-workers. Ability to read, write, speak and understands English fluently. Requires working knowledge of learned routines, procedures and practices. Duties and activities covered by specific instructions and established work practices, which may require some interpretation. Collaborates with team in performing own duties and those of others in the team. Supports an environment of idea sharing and feedback. Ability to manage multiple tasks simultaneously.
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Service Response Center Representative
1 month ago
Brockton, United States Brockton Hospital Full timeReporting to the Department Manager, this position is responsible for processing customer requests by obtaining clear, concise directions and patient information. Must develop, in a relatively short period of time, a flawless knowledge of the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with...
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Service Response Center Representative
1 month ago
Brockton, United States Signature Healthcare Full timePer Diem 680 Centre Street Service and Trade Afternoons Reporting to the Department Manager, this position is responsible for processing customer requests by obtaining clear, concise directions and patient information. Must develop, in a relatively short period of time, a flawless knowledge of the hospital facility and services. Must be prompt,...
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Service Response Center Representative
1 month ago
Brockton, United States Signature Healthcare Full timePer Diem 680 Centre Street Service and Trade Varied Reporting to the Department Manager, this position is responsible for processing customer requests by obtaining clear, concise directions and patient information. Must develop, in a relatively short period of time, a flawless knowledge of the hospital facility and services. Must be prompt, courteous,...
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Service Response Center Representative
1 week ago
Brockton, United States Signature Healthcare Full timePer Diem 680 Centre Street Service and Trade Varied Reporting to the Department Manager, this position is responsible for processing customer requests by obtaining clear, concise directions and patient information. Must develop, in a relatively short period of time, a flawless knowledge of the hospital facility and services. Must be prompt, courteous,...
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Service Response Center Representative
1 week ago
Brockton, United States Signature Healthcare Full timePer Diem 680 Centre Street Service and Trade Afternoons Reporting to the Department Manager, this position is responsible for processing customer requests by obtaining clear, concise directions and patient information. Must develop, in a relatively short period of time, a flawless knowledge of the hospital facility and services. Must be prompt,...
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Service Response Center Representative
1 month ago
Brockton, United States Signature Healthcare Full timeFull Time 40 Hours only 680 Centre Street Service and Trade Days 1st Shift Reporting to the Department Manager, this position is responsible for processing customer requests by obtaining clear, concise directions and patient information. Must develop, in a relatively short period of time, a flawless knowledge of the hospital facility and services. Must...
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Service Response Center Representative
1 week ago
Brockton, United States Signature Healthcare Full timeFull Time 40 Hours only 680 Centre Street Service and Trade Days 1st Shift Reporting to the Department Manager, this position is responsible for processing customer requests by obtaining clear, concise directions and patient information. Must develop, in a relatively short period of time, a flawless knowledge of the hospital facility and services. Must...
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Call Center Representative
3 weeks ago
Brockton, United States Apothecare, Inc Full timeJob Type Full-timeDescriptionApothecare Pharmacy, LLC is one of the region's largest independently owned pharmacy providers, servicing patients throughout the Commonwealth of Massachusetts and expanding into neighboring states from our location in Brockton, MA. Utilizing state-of-the-art automated medication packaging technology and hosting an innovative...
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Call Center Representative
1 week ago
Brockton, United States Apothecare, Inc Full timeJob Type Full-timeDescriptionApothecare Pharmacy, LLC is one of the region's largest independently owned pharmacy providers, servicing patients throughout the Commonwealth of Massachusetts and expanding into neighboring states from our location in Brockton, MA. Utilizing state-of-the-art automated medication packaging technology and hosting an innovative...
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Call Center Customer Service Representative
3 weeks ago
Brockton, United States HarborOne Bank Full timeWho We Are:For over a century, HarborOne's mission has not wavered, total commitment to our customers, our communities, and our colleagues. Founded in 1917 to serve the growing financial needs of our local communities, HarborOne continues to honor an Customer Service Representative, Customer Service, Call Center, Representative, Microsoft, Switchboard...
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Call Center Customer Service Representative
1 week ago
Brockton, United States HarborOne Bank Full timeWho We Are:For over a century, HarborOne's mission has not wavered, total commitment to our customers, our communities, and our colleagues. Founded in 1917 to serve the growing financial needs of our local communities, HarborOne continues to honor an Customer Service Representative, Customer Service, Call Center, Representative, Microsoft, Switchboard...
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Patient Services Representative
2 weeks ago
Brockton, Massachusetts, United States i-Health Full timeThe Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service.Part-time role, FTE .9, Monday - Friday out of our Plymouth Orthopedic Surgery Center.Twin Cities Orthopedics is an operating division of Infinite Health Collaborative...
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Patient Services Representative
1 week ago
Brockton, Massachusetts, United States i-Health Full timeThe Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service.Part-time role, FTE .9, Monday - Friday out of our Plymouth Orthopedic Surgery Center.Twin Cities Orthopedics is an operating division of Infinite Health Collaborative...
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Welcome Center Representative
4 weeks ago
Brockton, United States Old Colony YMCA Full time**JOB FUNCTION**: - **Program/Department Responsibilities** **Service Skills**: - Follow the staff dress code for position. - Greet members and guests. - Show interest in their concerns - Know members' names and use them in their presence. - Ask “satisfaction questions” about program and service. - Listen to suggestions and respond promptly. - Address...
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Call Center Representative
1 week ago
Brockton, Massachusetts, United States TruStone Financial Credit Union Full timeWHO WE ARE:TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members' financial well-being. Founded by teachers in 1939, TruStone Financial has since grown to the second-largest credit union in Minnesota and our 550+ employees serve more than 200,000 members across 23 locations...
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Client Service Representative
1 day ago
Brockton, United States VCA Animal Hospitals Full timeVCA North Main Street Veterinary Clinic, a cornerstone of the Brockton community, is seeking an experienced Client Service Representative to join our dedicated team. We are an AAHA-accredited, multi-doctor practice offering general practice and elective surgical needs. At North Main Street, we take Our Promise, “World-class medicine with hometown care,”...
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Welcome Center Representative
3 weeks ago
Brockton, United States Old Colony YMCA Full timeJob DescriptionJOB FUNCTION:Program/Department Responsibilities Service Skills: Follow the staff dress code for position. Greet members and guests. Show interest in their concerns Know members’ names and use them in their presence. Ask “satisfaction questions” about program and service. Listen to suggestions and respond promptly. Address...
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Welcome Center Representative
2 weeks ago
Brockton, United States Old Colony YMCA Full timeJob DescriptionJOB FUNCTION:Program/Department ResponsibilitiesService Skills:Follow the staff dress code for position.Greet members and guests.Show interest in their concernsKnow members’ names and use them in their presence.Ask “satisfaction questions” about program and service.Listen to suggestions and respond promptly.Address complaints/concerns...
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Welcome Center Representative
2 weeks ago
Brockton, United States Old Colony YMCA Full timeJob DescriptionJOB FUNCTION:Program/Department Responsibilities Service Skills: Follow the staff dress code for position. Greet members and guests. Show interest in their concerns Know members names and use them in their presence. Ask satisfaction questions about program and service. Listen to suggestions and respond promptly. Address complaints/concerns...
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Welcome Center Representative
1 week ago
Brockton, United States Old Colony YMCA Full timeJob DescriptionJOB FUNCTION:Program/Department ResponsibilitiesService Skills:Follow the staff dress code for position.Greet members and guests.Show interest in their concernsKnow members’ names and use them in their presence.Ask “satisfaction questions” about program and service.Listen to suggestions and respond promptly.Address complaints/concerns...