Inside Sales Representative

3 weeks ago


Earth City, United States Renewal by Andersen – The Birner Group Full time
Job Description: Inside Sales Representative

Company Overview: Renewal by Andersen, a subsidiary of Andersen Corporation, has revolutionized the window and door business for over 120 years. With a tradition of quality, innovation, and craftsmanship, we aim to create a unique and improved window and door replacement experience for homeowners. We operate in over 100 markets in the U.S., making us the largest replacement window company in the country.

Job Role: As an Inside Sales Representative, you will be the “Voice of Renewal by Andersen,” selling our products through cold calling and answering incoming calls from prospective customers. You will provide information about product features, prices, etc., and present their benefits. Your focus will be on meeting activity and appointment goals within guidelines.

Responsibilities:

Manage customer account statuses and relevant issues
Meet quality, productivity, turnaround time, and other expectations
Keep records of calls, sales, and record useful information using the CRM tool
Sell the value of an in-home consultation and convert appointments
Schedule appointments for our Field Sales Representatives to meet with prospective customers or for customers to attend sales presentations, coordinating with the outside sales team
Follow up on all voicemails and other inquiries

As an Inside Sales Representative, you must always uphold the company culture while making customers feel respected, cared for, and delighted with their experience.

Requirements:

1+ years of Inside Sales and/or Call Center experience
Ability to work non-traditional hours (evenings and weekends)
Proficiency in Microsoft Office Suite

Perks: As an innovative and industry-leading organization, we offer a comprehensive benefits package, including but not limited to:

Uncapped bonus potential based on performance
Medical/Dental/Vision/Life Insurance
Health Savings Account contributions
Paid holidays plus PTO
401K plan and yearly bonus
A culture that supports work/life balance
An environment where collaboration and efficiency are key

Job Type: Full-time, Day Shift 10am-7pm. (Must be available to work either Saturday 9am-3:30pm or Sunday 11am to 6:00pm)
Salary: $18.00 per hour + Uncapped Bonus

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