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Service Associate

3 months ago

New Bethlehem, United States Rite Aid Full time
If you want to make a difference, Rite Aid is the right place.

While Rite Aid is big, it still feels small - you and your work are never lost in the crowd. You know the leaders, and they recognize your impact. Teams are tightly knit and agile. Small groups, courageous enough to meet our goals in new ways. You can take your work, your team, or your business to the next level without being slowed down by a ton of process or layers of approval. For anyone with intent to grow, you can reinvent yourself in a new role or take on a new challenge while helping us reinvent Rite Aid and innovate our industry.
Wherever you work in the Rite Aid family, your diverse perspectives and fierce commitment enable us to deliver on the promise of 'whole health for life' for communities around our country.
And that makes the biggest difference of all.

Rite Aid is on the front lines of delivering healthcare services and retail products to more than 1.6 million Americans each day.
Through our RxEvolution strategy, Rite Aid is re-imagining the neighborhood pharmacy as a destination for total health and wellness - the place where traditional medicine and alternative therapies come together in perfect harmony.

We believe in the power of pharmacy to provide trusted and accessible care that helps our customers go beyond healthy and get thriving. An essential part of our RxEvolution includes empowering our pharmacists to engage more with customers - while also updating our product mix to favor better-for-you and free-from options that our customers value.

Rite Aid Corporation is also proud to be one of the nation's leading drugstore chains. With approximately 2,500 stores in 19 states, we have a strong presence on both the East and West Coasts, employing more than 51,000 associates.

Job Summary
The primary purpose of this position is to provide excellent customer service to people shopping in Rite Aid stores.

The incumbent is also required to perform all tasks in observance of Rite Aid's brand and strategy and adhere to our core values and service attributes.
Responsibilities
  • Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
  • Complete customer transactions on the cash register.
  • Ensure the appearance of the store is pleasing to the customer and meets the requirements of the corporate office, including all housekeeping tasks.
  • Reconcile cash register drawers at the end of the shift.
  • Stock store shelves and end-caps with merchandise when it is delivered to the store.
  • Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
  • Assist with the operation of the One-hour Photo department, if applicable.
  • Build displays of merchandise and complete new plan-o-grams sent from the corporate offices.
  • Complete inventory counts and order merchandise based on the results.
  • Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
  • Assist with price markdowns and changes for merchandise on the shelves.

Qualifications

Committed to providing customer service that makes both internal and external customers

feel welcome, important, and appreciated.

Ability to preserve confidentiality of information.

Ability and willingness to move with purpose and a strong sense of urgency.

Ability to work weekends on a regular basis.

Ability to work day, evening, or night shift(s).

Accuracy and attention to detail.

Ability to organize and prioritize a variety of tasks/projects.

The following qualities are helpful:

Ability to work extended days on a rare basis.

Familiarity with industry/technical terms and processes.

Fair Chance Act

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the California Fair Chance Act, we will consider qualified applicants with a criminal history. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we identify a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.

For more detailed information around city/state required notices, click here to access a list of disclosures.

New Jersey Law Against Discrimination (LAD)

The New Jersey Law Against Discrimination (LAD) prohibits unlawful employment discrimination based on an individual's race, creed, color, national origin, nationality, ancestry, age, sex (including pregnancy), familial status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status).

Indiana Applicants:

It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

Maryland Applicants:

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

Massachusetts Applicants:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

EEO Statement

Rite Aid is an equal opportunity employer and is committed to cultivating a diverse work environment where individual differences are appreciated and respected. It is our policy, through responsible management, to recruit, hire, train, and promote associates regardless of their race, color, national origin, religion, sex, sexual orientation, disability, age, or any other basis protected by state or federal law. The objective of this policy is to ensure conformity with the principles of equal opportunity employment when making employment decisions and administering compensation, benefits, transfer, and social and recreational programs. Rite Aid prohibits unlawful retaliation against any person who reports harassment or discrimination.