Field Installation Specialist

1 week ago

Chicago, United States Vision RT Ltd Full time

Field Installation Specialist Join to apply for the Field Installation Specialist role at Vision RT Ltd. Base pay range $58,000.00/yr - $63,000.00/yr Travel requirement: This position requires 90% travel across the U.S., primarily by plane. Expect to be away 4‑5 days per week, including some weekends. Site visits typically begin after clinics close (around 4‑5 PM) and may involve overnight work, depending on the issue. Vision RT is a rapidly growing MedTech company transforming radiation therapy for cancer patients. We are inventors and market leaders in Surface Guided Radiation Therapy (SGRT), a technology that uses advanced 3D cameras to track surface data for guidance across every step of the radiotherapy workflow. Our SGRT solutions are used in 24 of the 25 “Best Hospitals for Cancer,” as tracked by US News & World Report. With around 300 employees globally and offices in the UK, Poland & the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S. Staff enjoy the support of a large global enterprise with the freedom and agility of a startup. About the role We are looking for a proactive, customer‑focused Field Service Technician to join our team and deliver first‑class service to our customers. Candidates should be ideally located in one of the following cities or neighbouring areas: Las Vegas, Denver, Chicago, Dallas, Phoenix, Kansas City, or a neighboring city/state near a major airport. Key responsibilities and qualifications Hardware installation and de‑installation of the Vision RT product range (cables, cameras, monitors, workstations). Perform site surveys ensuring all installation requirements are met according to Vision RT processes and procedures. Provide planned maintenance support. Mount hardware and drill mechanical brackets in raised ceilings. Read and work with technical drawings and architects’ drawings. Work evenings or weekends as needed and travel extensively (up to 90% of time). Customer‑facing skills with a high level of motivation and a “Can Do” attitude. Results‑oriented, enthusiastic about excelling in customer satisfaction. Associate’s Degree in Mechanical Engineering Technology or equivalent, or High School Diploma/GED with 5+ years of experience servicing hardware or medical devices. Experience supporting external and internal customers within Field Service Engineer territories. Base pay range: $58,000.00 – $63,000.00 per year, with potential for overtime. Compensation may also include bonus or discretionary awards and a comprehensive benefits package, including 401(k) eligibility and paid time off, subject to final offer. Seniority level Associate Employment type Full‑time Job function Engineering and Customer Service Industries: Medical Equipment Manufacturing, Appliances, Electrical, Electronics Manufacturing, Computers and Electronics Manufacturing #J-18808-Ljbffr

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