Senior Manager, Customer Success

Our client, a fast growing B2B SaaS company, in the business process improvement software space, is looking to hire a Senior Customer Success Manager in the greater NYC area. Work with 'blue chip' enterprise customers, help manage the relationship, and drive customer engagement, achieving high adoption rates, revenue expansion, lower churn rates, and...

Our client, a fast-growing B2B SaaS company in the business process improvement software space, is seeking a Senior Customer Success Manager in the greater NYC area. This role involves working with 'blue chip' enterprise customers, managing relationships, and driving customer engagement to achieve high adoption rates, revenue expansion, lower churn rates,...

Your Impact The Senior Customer Success Manager oversees the onboarding process for your clients, providing strategic guidance on utilizing DISCO products and services to meet their specific goals, and serve as a primary point of contact.. They collaborate closely with our sales, services, and our product team to increase usage of DISCO within named...

Description A bit about the job: * We are seeking a Senior Customer Success Manager for a remote position, to work from anywhere in the US.* AI is new and is changing the world. AI driven coding assistants are one of the only AI use cases that have demonstrated real, measurable value and are taking off like wildfire. The role of the Customer Success...

About the RoleCockroach Labs is seeking a highly skilled Senior Customer Success Manager to join our team. As a trusted advisor to our valued customers, you will build trust and confidence through urgency and influence to get deeper and expand accounts while preventing churn. Excellent customer-facing and consultative skills are essential, as is the ability...

Customer Success Manager Job DescriptionAt BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. As a Senior Customer Success Manager, you'll play a critical role in delivering post-sales efforts to our assigned customers via a consultative Customer Success program strategy.Key Responsibilities:Deliver...

About Reality Defender Reality Defender is an American-built enterprise startup pioneering dual-use deepfake detection across audio, imagery, video, and text. From being a Y Combinator graduate, Comcast NBCUniversal LIFT Labs alumni, backed by DCVC, RSA Sandbox Challenge Winner 2024, and ElevenLabs partner, Reality Defender has the most groundbreaking...

About Reality Defender Reality Defender is an American-built enterprise startup pioneering dual-use deepfake detection across audio, imagery, video, and text. From being a Y Combinator graduate, Comcast NBCUniversal LIFT Labs alumni, backed by DCVC, RSA Sandbox Challenge Winner 2024, and ElevenLabs partner, Reality Defender has the most groundbreaking...

Description ABOUT MATIFIC Matific is a leading global EdTech provider headquartered in Sydney, Australia that delivers an adaptive online learning platform for primary school mathematics. Our product is utilised by millions of students, teachers, and parents in 100+ countries, helping educate the youth and bring equality to education. With over $50M USD...

Customer Success ManagerNew York (Hybrid) The Company: • #1 Capital Markets CRM SaaS platform• Used by brokers, investment banks, and researchers • Multi-award-winning business • Headquartered in London, UK The Role: Reporting directly to the Head of Customer Success, you will be managing relationships with mid-tier capital market customers, ensuring...

Customer Success ManagerNew York (Hybrid) The Company: • #1 Capital Markets CRM SaaS platform• Used by brokers, investment banks, and researchers • Multi-award-winning business • Headquartered in London, UK The Role: Reporting directly to the Head of Customer Success, you will be managing relationships with mid-tier capital market customers, ensuring...

ABOUT THE ROLE We are growing fast and are looking for an experienced Customer Success Manager to nurture and grow a portfolio of customers while shaping our customer success strategy. The Senior Customer Success Manager will be responsible for the relationship between Calibrate and our enterprise client partners. This role will involve strategic account...

Vertice was launched in 2022 to build a new way to manage SaaS and cloud spend. One that's fair, totally transparent, and designed for modern businesses. Today, Vertice manages over $3.4 billion in spend for hundreds of customers in over 30 countries and is headquartered in London with offices in New York, Brno, Sydney and Singapore. And we're just getting...

Vertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS and cloud. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack and cloud spend, taking advantage of pricing insights, trend data, smart dashboards and expert negotiators. Founded by serial entrepreneurs, Roy...

Description What you'll be doing:Manage a portfolio of customers, with a focus on developing and executing strategic success plans, aligning ActiveFence's solutions with their business objectives and goals. Conduct periodic executive reviews and health checks - accurately assessing customer health, helping define adoption strategies and ensure value...

About Venn We're a bold and forward-looking team of innovators and engineers with roots in real estate who are building technology to transform the resident and operator experience in multifamily communities everywhere. Since our founding in 2016, we've been focused on creating human-focused, tech-first tools and experiences for seamless living. Today, our...

Description What you'll be doing:Manage a portfolio of customers, with a focus on developing and executing strategic success plans, aligning ActiveFence's solutions with their business objectives and goals. Conduct periodic executive reviews and health checks - accurately assessing customer health, helping define adoption strategies and ensure value...

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process....

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process....

Customer Success ManagerNew York (Hybrid) The Company: • #1 Capital Markets CRM SaaS platform• Used by brokers, investment banks, and researchers • Multi-award-winning business • Headquartered in London, UK The Role: Reporting directly to the Head of Customer Success, you will be managing relationships with mid-tier capital market customers, ensuring...