Learning Management System Administrator

1 month ago

atlanta, United States Pyramid Consulting, Inc Full time

Immediate need for a talented Learning Management System (LMS) Administrator. This is a 06+months contract opportunity with long-term potential and is located in Atlanta GA (Onsite). Please review the job description below and contact me ASAP if you are interested.


Job ID:24-47647

Pay Range: $30 - $32/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:


  • Performing user-related tasks in SuccessFactors Cloud LMS including curriculum assignment, forced completion of content objects, and assignment of alternate job codes.
  • Monitoring feedback loop daily to identify any issues within the content or LMS.
  • Documenting information on each reported incident for the purpose of identifying trends.
  • Providing frontline e-learning tech support to users.
  • Diagnosing issues and selecting the right mitigation, escalating when needed.
  • Communicating professionally with users experiencing technical issues.
  • Updating knowledge articles based on evolving information.
  • Proactively sharing concerns and ideas with the FOP LMS team and making recommendations where appropriate.
  • Working with corporate LMS team to ensure system updates are communicated, tested and supported.
  • Building and maintaining curricula, items, assessments and content objects in the LMS.
  • Initiating adhoc reports for the Learning team and stakeholders.


Key Requirements and Technology Experience:


  • Key Skills: Minimum two years’ recent experience as LMS administrator, specifically including modules related to users and e-learning content.
  • Minimum two years’ experience providing frontline technical support to e-learning users.
  • Proficient with Microsoft Word, Excel, Outlook, PowerPoint, Teams and Outlook .
  • Preferred recent experience in SuccessFactors Cloud LMS within last year.
  • Learning SFX Accreditation preferred but not required.
  • Effective verbal and written communicator.
  • Customer-focused with ability to render professional support to frustrated users.
  • Critical thinker able to triage issues, provide solutions and identify trends.
  • Self-starter who engages the expanded team to escalate issues as appropriate.


Our client is a leading Airlines Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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