Field Services Crew Chief

7 days ago

Houston, United States City of West University Place Full time
Job DescriptionJob Description

Crew Chief

CLASS SUMMARY:
Incumbents perform supervisory level activities in support of maintenance and operations activities and directives in assigned area of responsibility. Depending on assignment, typical duties may include: operating equipment; leading crews; supervising day-to-day operations and activities; participating in the development of unit goals, objectives, and budgets; preparing department reports; monitoring appropriate levels of inventory; resolving complex customer service complaints; and overseeing regulatory compliance. Supervisors oversee staff including conducting performance evaluations; coordinating training; and implementing hiring, discipline and termination procedures.


TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.)1.Supervises the day-to-day operations of multiple utility crews, which includes: maintaining, installing, and repairing utility systems, including water distribution and collection systems; and streets, including sidewalks and curbs; drainage systems; work may involve determining requirements for daily operational activities, and ensuring compliance with applicable policies and procedures. Work includes operating front-end loaders, excavators, and similar heavy equipment.2.Responsible for planning, coordinating, administering, and evaluating projects, processes, costs, procedures, systems, and standards; developing and coordinating work plans; inspecting in-progress and completed work to ensure conformance with established standards; assisting staff with complex activities and/or maintenance jobs; participating in the development of goals, objectives, and budgets; and, ensuring compliance with applicable Federal, State, and Local laws, regulations, codes, and/or standards3.Maintains up to date knowledge and accurate daily records of field crew projects and performance.4.Supervises Maintenance and Operations staff and contractors to include: prioritizing and assigning work; conducting performance evaluations; processing payroll; ensuring staff are trained; ensuring that employees follow policies and procedures; and implementing hiring, termination, and disciplinary procedures.5.Promotes and advances safety and efficiency of equipment by coordinating inspections, repairs, maintenance, and the operation of equipment and vehicles; coordinates or participates in purchasing supplies, equipment, and resources; and may obtain quotes for equipment.6.Prepares , updates, and/or processes a variety of records, files, reports, work orders, or other related information related to operational activities for assigned division.7.Identifies, responds to, investigates, and resolves complex issues and concerns from customers or related to safety issues; conducts follow-ups to determine customer satisfaction and service quality.8.Coordinates with internal/external departments, personnel, and agencies, and participates in a variety of meetings to receive and communicate information, and facilitate and evaluate operations and processes.9.Responsible for insuring on call schedule is properly covered and incumbent must be accessible after hours incase of emergency call out.10.Performs other duties of a similar nature or level.

TRAINING AND EXPERIENCE:
High School Diploma or GED and 5 years of increasingly responsible experience in assigned area of responsibility, including 2 years of lead or supervisory experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.


LICENSING REQUIREMENTS:
Depending on assignment, may require:
-Class C Wastewater Certification
-Class C Water Certification

-CDL preferred


KNOWLEDGE:

  • Supervisory principles;
  • Applicable tools and equipment utilized in maintenance and operations activities;
  • Advanced theories, principles, and practices in assigned area of responsibility;
  • Project management techniques and methods;
  • Procurement principles;
  • Inventory management principles;
  • Applicable Federal, State, and Local laws, codes, and regulations;
  • Recordkeeping principles;
  • Safe work practices.

SKILLS:

  • Monitoring and evaluating the work of subordinate staff;
  • Prioritizing and assigning work;
  • Training employees in proper work methods;
  • Managing projects;
  • Monitoring the work of external contractors;
  • Using and maintaining applicable tools and equipment;
  • Preparing and maintaining operational records;
  • Estimating time, materials, tools, and equipment requirements for jobs;
  • Purchasing materials, equipment, and supplies;
  • Interpreting and applying policies, procedures, codes, laws, and regulations;
  • Reading blueprints, schematic drawings, and/or construction drawings;
  • Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

PHYSICAL REQUIREMENTS:
Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, reaching, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing seeing and repetitive motions.

Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects.

Incumbents may be exposed to hazardous physical conditions, such as, mechanical parts, electrical currents, and vibrations; atmospheric conditions, such as fumes, odors, gases, and poor ventilation; hazardous materials, such as chemicals, blood, and other bodily fluids; extreme temperatures; inadequate lighting; work space-related movement restrictions; intense noise; and other environmental conditions, such as, challenging behaviors, imminent danger, and threatening environments.



In order to be hired, applicants will need to pass a background check, a drug screen, physical exam, and a reference check.



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