Medical Assistant Front Office

1 day ago


Santa Fe Springs, United States Concentra Full time
Overview:

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.

The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues.

Responsibilities:
Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
Assist providers during examination and treatment
Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
Prepare and assist clinician with procedure set up and injury care
Apply bandages, dressings and splints as ordered by the treating clinician
Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
Maintain supplies, clean rooms and equipment, and stock exam rooms
Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
In partnership with center leadership, assist with patient flow and volume
Keep patients informed of expected wait times during all aspects of the center visit
Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
Ensure accuracy in documentation
Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
Follow HIPAA guidelines and safety rules
Attend center staff meetings or huddles as required
Assist in maintaining a neat, clean, and orderly appearance throughout the facility
Complete any applicable training including but not limited to clinical competency training that occurs monthly

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications:

Education Level: Vocational/Technical/Business School

Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations) or Military Medical Specialist with current Medical Assistant credentials in the state of employment in accordance with state requirements and applicable regulations

Job-Related Experience

Customarily has at least six months or more of medical assistant experience
Knowledge of medical procedures and medical terminology
Working knowledge of occupational medicine requirements (state specific) preferred

Job-Related Skills/Competencies

Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Able to communicate both verbally and in writing in a clear, and professional manner
Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues
Must participate in initial and ongoing training as required
Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection
Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications
Additional Data:
401(k) Retirement Plan with Employer Match
Medical, Vision, Prescription, Telehealth, & Dental Plans
Life & Disability Insurance
Paid Time Off & Extended Illness Days Offered
Colleague Referral Bonus Program
Tuition Reimbursement
Commuter Benefits
Dependent Care Spending Account
Employee Discounts

This position is eligible to earn a base compensation rate in the state range of $20.67 to $26.87 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

External candidates: submit your application on concentra.com/careers

Current colleagues: visit the internal career portal on the main page of MyConcentra to apply

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the Los Angeles Fair Chance Ordinance.

  • Colorado Springs, Colorado, United States Front Range Family Medicine Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Assistant to join our team at Front Range Family Medicine. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key Responsibilities:Room all patients, ensuring accurate weight, height, and blood pressure...


  • Santa Fe Springs, United States PIH Health Physicians (PHP) Full time

    The Front Office Representative II works with the Office Manager and/or Assistant Supervisor to maximize front office efficiency and perform various procedures associated with routine patient encounters; works closely with Office Manager and other members of the front office team to trouble-shoot and resolve problems, maintains positive relationships with...


  • Santa Fe Springs, California, United States AtWork PS Full time

    We are seeking a dependable and team-oriented individual to join our team at AtWork PS as a Front Office Coordinator. This role is ideal for someone looking to start their career in a dynamic and supportive environment.Key Responsibilities:Provide exceptional customer service to clients and visitorsManage day-to-day front office operations, including...


  • Santa Fe Springs, California, United States AtWork PS Full time

    AtWork PS is seeking a highly dependable and team-oriented Front Office Coordinator to start their career. As a key member of our team, you will provide exceptional customer service, demonstrate administrative skills, and be willing to learn and grow with us.**Job Summary:**We are looking for a detail-oriented and organized individual to handle day-to-day...

  • Medical Assistant

    5 months ago


    Santa Fe, United States MILAGRO VEIN SOLUTIONS LLC Full time

    Job DescriptionJob DescriptionDr. Joseph M. Smith, and the Center for Venous Disease is looking for an experienced Medical Assistant for our Santa Fe, NM office. Candidates should have experience with electronic medical records, have computer and phone skills, understand sterile technique, provide a great patient experience, and be ready to work in a team...

  • Medical front office

    1 month ago


    Coral Springs, United States Broward ENT Consultants Full time $18 - $19

    Job DescriptionJob Descriptionease with working on EMR, Answer phones, verify insurance benefits, get referrals where needed, turn over exam rooms, Company DescriptionENT practice with a Board Certified Otolaryngologist, a Physician Assistant and very helpful front office staff. The doctor has been in practice in this area since 2002.Company DescriptionENT...


  • Tarpon Springs, United States MyCare Medical Group Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:  MyCare Medical is a Primary Care Group that specializes in caring for older adults and seniors. Our focus is to ensure that our patients receive all-encompassing care at the highest quality and lowest costs so that they can live healthier and happier lives.  We now have over 35 locations across Central &...


  • Santa Fe, New Mexico, United States Christus Health Full time

    Job SummaryWe are seeking a highly skilled Medical Office Charge Capture Specialist to join our team at Christus Health. As a key member of our front office operations, you will be responsible for ensuring accurate and timely processing of clinic work queues, including charge review, claim edit, and follow-up.Key ResponsibilitiesProcess and review clinic...


  • Santa Fe, New Mexico, United States Christus Health Full time

    Job SummaryChristus Health is seeking a highly skilled Medical Office Charge Capture Specialist to join our team. As a key member of our front office operations, you will be responsible for accurately and efficiently processing clinic work queues, including charge review, claim editing, and follow-up.Key ResponsibilitiesProcess and review clinic work queues...


  • White Sulphur Springs, West Virginia, United States Optum Full time

    Front Office Assistant Job DescriptionAt MedExpress, we're committed to delivering quality, convenient, and affordable healthcare to our patients. As a Front Office Assistant, you'll play a vital role in ensuring our patients receive exceptional care and service.Key Responsibilities:Assist in opening and closing the clinic, maintaining a clean and welcoming...


  • Santa Fe Springs, California, United States PIH Health Full time

    Position OverviewThe organization is widely acknowledged for its outstanding patient care and exceptional patient experience. Recognized by the College of Healthcare Information Management Executives (CHIME), PIH Health stands as one of the leading hospital systems in the nation.Key ResponsibilitiesManage front office operations within the neurology...


  • Santa Ana, United States Smooth Dental & Orthodontics Full time

    Job DescriptionJob DescriptionJob Description Dental Front Office Assistant We are a high tech modern PRIVATE DENTAL OFFICE, we offers high tech procedures in our office. We are a progressive and growing practice looking for a dental front office assistant with a lots of enthusiasm and willing to grow with our organization . We are looking to hire...


  • Santa Ana, United States Smooth Dental & Orthodontics Full time

    Job DescriptionJob DescriptionJob Description Dental Front Office Assistant We are a high tech modern PRIVATE DENTAL OFFICE, we offers high tech procedures in our offic. We are a progressive and growing practice looking for a dental front office assistant with a lots of enthusiasm and willing to grow with our organization . We are looking to hire immediatel....


  • Santa Fe, New Mexico, United States CHRISTUS Health Full time

    Clinical Opportunities at CHRISTUS Health **Job Summary** We are seeking a skilled and compassionate Registered Nurse to join our medical office team. As a key member of our healthcare team, you will provide exceptional patient care and support to our physicians and staff. **Responsibilities** * Provide clinical support to physicians and staff, including...


  • Santa Fe, Texas, United States Community Dental Partners Full time

    About the RoleThe Patient Registration Coordinator is a vital member of our front office team at Community Dental Partners. As the first point of contact for patients and visitors, this role requires a friendly, responsible, and organized individual who can provide exceptional customer service and support the smooth operation of our dental office.Key...


  • Hot Springs, Virginia, United States Omni Hotels Full time

    Job Summary:We are seeking a highly organized and detail-oriented Front Office Operations Assistant to join our team at Omni Hotels. As a key member of our Front Office team, you will play a critical role in ensuring the smooth operation of our front desk and registration processes.Key Responsibilities:Work closely with the Director of Front Office...


  • Santa Fe, New Mexico, United States Christus Health Full time

    {"POSITION SUMMARY": "As a Medical Office Charge Capture Specialist at Christus Health, you will play a critical role in ensuring the accurate and timely processing of clinic work queues, including charge review, claim editing, and follow-up. You will be responsible for communicating issues and trends among front office staff, providers, clinic management,...


  • Colorado Springs, Colorado, United States Carolina 2 Colorado Medical Solutions Full time

    Job OverviewWe are a nationally recognized provider of medical devices and equipment, currently in search of a proactive and organized Medical Receptionist to enhance our front office operations. This role is essential in ensuring smooth communication and efficient patient management.Key ResponsibilitiesManage incoming calls and direct them...


  • Santa Fe Springs, California, United States PIH Health Full time

    Position OverviewThe organization is nationally recognized for excellence in patient care and patient experience. PIH Health has been acknowledged by the College of Healthcare Information Management Executives (CHIME) as one of the nation's top hospital systems.Role ResponsibilitiesManage front office operations for the neurology department.Facilitate...


  • Santa Fe, New Mexico, United States Christus Health Full time

    POSITION SUMMARY: The individual in this role is accountable for the precise and prompt handling of clinic work queues, which includes charge assessments, claims editing, and follow-up procedures. This position entails effective communication regarding issues and trends among front office personnel, healthcare providers, clinic management, and the revenue...