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Campus Store Assistant Store Manager, FT

2 months ago

Baltimore, United States Under Armour Full time
Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

Job Highlights

$24.50 - $36.75 per hour

Our Assistant Store Manager is a key player on our store leadership team, supporting the Store Manager in achieving operational excellence and profitability. This role serves as a key backup to the Store Manager and supports day-to-day operations while leading and coaching teammates.

We count on our Assistant Store Managers to:
  • Develop and implement visual merchandising processes to enhance the store's overall appearance and drive sales.
  • Adapt and implement eye-catching displays that showcase merchandise in an appealing and organized manner with a focus on product as a hero.
  • Collaborate with the regional visual team to align visual merchandising efforts with promotional campaigns and seasonal trends.
  • Monitor and analyze sales trends to adjust visual presentation as needed.
  • Train and supervise store teammates on visual merchandising standards and best practices.
  • Manage the visual merchandising planning calendar and floor set lifecycle.
  • Stay updated on industry trends and best practices in visual merchandising to continually provide feedback to the Americas Visual Merchandising team and ideate on ways to improve the store's presentation.
  • Regularly run the floor to assess Athlete reaction to visual merchandising.
  • Partner with Supervisor of Operations on merchandise prep and execution for floorsets and updates.
  • Responsible for leading and/or supporting visual directives including mapping and floor sets.
  • Consistently assess and provide ongoing performance feedback on coaching skills, job expectations, and Core Competencies through real-time coaching, scheduled touch-bases, individual development planning and the performance review process for our Supervisor, Keyholder, Lead Teammates, and Teammates.
  • Drive teammate engagement by recognizing and rewarding teammates for their outstanding contributions.


To be considered for this role, you must meet these minimum requirements:
  • 2+ years of management experience, preferably in a retail environment
  • Knowledge of current visual merchandising trends and best practices
  • Available to work 40 hours a week, including evenings, weekends, and holidays
  • Comfortable and/or willing to learn technology (such as hand-held and mobile devices)
  • Strong communication and negotiating skills
  • Ability to stand, lift, walk, reach, push, pull, bend and lift cartons weighing up to 25 lbs. during each work shift with or without an accommodation
  • At least 18 years old
  • High school degree or equivalent


You'll be considered a top candidate if you also have:
  • 2+ years previous leadership experience in a retail visual merchandising role


Perks & benefits our Full-Time Assistant Store Managers receive:
  • Generous employee discount (50% off full-price items and 30% off sale items)
  • Medical, dental and vision benefits
  • Monthly bonus incentive pay eligibility
  • Paid time off and holiday pay benefits
  • Work-Life Assistance Program to support health, personal, family or work-related challenges
  • Opportunities for professional development and advancement


Purpose of Role

The Assistant Manager of Visual Merchandising is responsible for adapting, implementing, and maintaining visually appealing displays and layouts to maximize sales, provide clarity of offer, and drive customer engagement. You will play a crucial role in shaping the overall look and feel of the Campus store, ensuring that our merchandise is showcased in an attractive and compelling way that simplifies shopping and highlights features and benefits of our collections. Your creativity and eye for detail will be key assets as you work to build an inviting and on-brand shopping environment. You will assist in driving the achievement of sales goals, profitability, and other Key Performance Indicators. This role is responsible for supporting visual merchandising standards and delivering operational excellence while leading, coaching, and mentoring teammates. In the absence of the Store Manager, Assistant Store Managers assume those core responsibilities. This role will be a key point of expertise to numerous leaders and executives as they visit and shop this high-profile store located inside our brand-new Global Headquarters.

Your Impact

Sales & Omni
  • Supports the business plan by driving the achievement of Sales, Profitability, and other key objectives for the store
  • Effectively use technology to enhance athlete engagement and drive the achievement KPIs
  • Support omni-channel efforts through the promotion of our Apps and Social campaigns and athlete contests


Brand image & Customer Experience
  • Act as the leader on duty by modeling customer service standards and selling behaviors
  • Maintain brand standards of a neat, clean, and organized sales floor, cash wrap, and fitting room in store
  • Communicate clear expectations for achieving brand standards


Retail Operations
  • Oversee daily operational procedures
  • Partner with Store Manager on payroll/schedule adjustments to meet productivity, payroll, & sales targets
  • Support/Lead the handling of merchandise through reporting and sales
  • Support/Lead shipment receipt, processing, markdown optimization, and replenishment activities
  • Review store audit compliance and shrink results against company loss prevention standards


Leadership & Team Collaboration/Management
  • Deliver a compelling vision and purpose encompassing UA's Core Competencies, and functional behaviors
  • Communicate clear expectations for achieving performance, and behavior standards
  • Build and support relationships with teammates, peers, and leadership to lead positive change
  • Partner with the Store Manager to execute performance management tools
  • Drive teammate engagement and development by recognizing and rewarding teammates for outstanding performance
  • Recognize and resolve teammate performance issues
  • Communicate priority issues to the Store Manager in a timely manner and collaborate on solutions
  • Assist with the teammate lifecycle through recruitment, hiring, training, and development of teammates
  • Hold teammates accountable related to employment practices and policies
  • Proactively seek personal learning and development opportunities to build leadership skill set
  • Partner with Store Manager on reinforcement of Under Armour Policies and Procedures


Qualifications

  • Proven experience in visual merchandising, preferably in a retail environment.
  • Strong creative vision and design skills.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in design software such as Adobe Creative Suite is a plus.
  • Strong organizational and time management skills.
  • Fluent in local language and basic verbal English skills
  • Proficient in use of computers and other technology
  • Knowledgeable of employment laws including compliance with federal, state, and local requirements


Requirements

  • 2+ years of experience in a sports/apparel & footwear retail environment
  • 2+ year of retail supervisory experiences
  • High School education or equivalent
  • Availability to work a flexible schedule, including holidays, nights, and weekends


Physical Requirements

  • Ability to handle or relocate products up to 25 lbs/12kgs
  • Able to stand and move about for extended periods of time with short breaks to handle products
  • Ability to freely access all areas of the store; including the selling floor, stock and register area
  • Reasonable accommodations may be made to assist in performing the essential responsibilities


Our Commitment to Diversity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.

Nearest Major Market: Baltimore