Partner Solutions Engineer

1 week ago

San Francisco, United States CloudFlare Full time

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team.

The Partner Solutions Engineer is an experienced PreSales role within the Solutions Engineering team. Partner Solutions Engineers work closely with our partners to educate, empower, and ensure their success delivering Cloudflare security, reliability and performance solutions.

What you'll do as a Partner Solutions Engineer

Your role will be to build passionate champions within the technology ranks at your Partner accounts, aid your Partner organizations to drive sales for identified opportunities, and collaborate with your technical champions to build revenue pipeline. As the technical partner advocate within Cloudflare, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support.

You have strong experience in large Pre-Sales partner and account management as well as excellent verbal and written communications skills suited for both technical and executive-level engagement. You are comfortable speaking about the Cloudflare vision and mission with all technical and non-technical audiences.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with partners and customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Specifically, we are looking for you to:

  • Build and maintain long term technical relationships with our partners to increase Cloudflare’s reputation and authority within the partner solution portfolio through demonstrating value, enablement, and uncovering new areas of potential revenue
  • Drive technical solution design conversations and guide partners through use case qualification and collaborative technical wins through demonstrations and proofs-of-concepts
  • Evangelize and represent Cloudflare through technical thought leadership and expertise
  • Be the voice of the partner internally at Cloudflare, engaging with and influencing Cloudflare’s Product and Engineering teams to meet your partner and customer needs
  • Travel up to 40% primarily in Sub-Saharan Africa throughout the quarter to support partner engagements, attend conferences and industry events, and to collaborate with your Cloudflare teammates

Examples of desirable skills, knowledge and experience:

  • Fluency in English (verbal and written); Bonus: other EMEA languages including Dutch, Turkish, Norwegian, Swedish, Portuguese.
  • Experience managing technical sales within large partners and accounts:
    • Developing champion-style relationships
    • Driving technical wins
    • Assisting with technical validation
  • Experience and expertise in one or more of the core industry components of Cloudflare solutions:
    • SASE concepts and Zero Trust Networking architectures
    • Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management
    • Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP
    • Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP
    • HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development
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