Area Manager

Location Business We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve. If you’re ready to be a part of our team, we encourage you to apply. Job Description Overview: The Area Manager is the property leader for a high complexity apartment community and has supervisory responsibility for multiple property managers overseeing their own properties. Manages and coordinates the daily operations of a high complexity apartment community while supervising the property managers of additional apartment communities (1-3), and/or mixed use community (i.e. retail, parking, office) including, but not limited to, the general administration, leasing and occupancy, maintenance of the property and management of all property associates and property managers. Responsible for maintaining the physical assets and the performance of the property, to achieve the highest possible net operating income, without compromising the quality of the property’s appearance or level of customer service. Monitors regulatory compliance and company policies and procedures related to property management and ensures that all associates are familiar with and understand them. Leadership - Oversees a team of property managers at multiple sites who assist in carrying out all aspects of the business in a diligent and respectful manner. Supervises the day to day activites of their primary site team. Establishes and coordinates a communication system involving transactions and activities between property managers and the Corporate Office. Ensures the highest level of performance and professionalism of supervised associates. Supports and ensures timely input, proper use and full utilization of on-site PC based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property associates. Completes performance evaluations on supervised associates. Ensures the highest level of performance and professionalism of supervised associates. Financial - Assists with the preparation of the annual operating budget for the property as well as projections. Demonstrates sound judgement and makes decisions that allow the property to execute to their budget each year. Supports and ensures timely input, proper use and full utilization of on-site PC-based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property associates and property managers. Prepares purchase orders and approves expenditures within specified budgetary guidelines. Reviews, understands, analyzes and makes recommendations for vendor contracts to Regional Manager/Director. Reviews monthly operating results with Regional Manager and assists with the preparation of written variance reports. Financial - Assists with the development and implementation of a marketing plan for the properties under their purview based on a careful and factual analysis of competitive properties. Responsible for coordinating the advertising and promotional needs of the property to maximize marketing plans and on all major marketing issues with the Marketing Department. Ensures that the property complies with affirmative marketing procedures and goals. Financial - Oversees the approval all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary. Financial - Oversees/conducts move-out inspections of apartments, charges residents for applicable damages or unpaid fees, prepares and approves related move-out documents, sends verifying documentation to Corporate Office and maintains on-site records. Conducts move-in inspections to determine market readiness and implements housing quality standards. Performs interim unit inspections annually or as directed. Customer - Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected. Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary. Property - Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions and responses to resident service requests. Ensures compliance with housing quality standards. Coordinates with Engineering Department on all major maintenance issues. Responds to emergency situations, contacting appropriate Regional Managers or agencies as necessary. Requirements: This position requires an Undergraduate Degree in Property Management. 8 - 10 years of required experience in a supervisory role and Property Management. 3 - 4 years of preferred experience in multi-site management. 10+ years of experience could offset minimum educational requirements Required skills for this position include: fair housing laws, affordable housing programs at select properties, advanced Microsoft Office. Preferred skills for this position include: advanced One-Site, Property Based Software, Leadership/Supervisory Skills, landlord/tenant knowledge. Great Incentives Brookfield Properties cares about the well-being and work-life balance of our valued associates To show how much we care, we offer awesome incentives that include: Full benefits package Generous paid time off 401(k) with company match Growth and advancement opportunities Lucrative referral bonus program Incredible associate rental discount if you choose to live on-site Who wouldn’t want to live at one of our beautiful properties (especially at a discounted rate)? Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace #LI-JS1 We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. #BPMF At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.