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Uniform Attendant

1 month ago

Cleveland, United States IHG Full time

**Your web browser (Chrome 88) is out of date.** **Uniform Attendant - InterContinental Hotels Cleveland**

**Hotel Brand:** InterContinental Hotels

**Location:** United States, Ohio, Cleveland

**Hotel:** InterContinental - Cleveland (CLEHA)

**Job number:** R185365

**Share:**

Do you see yourself as a **Uniform Attendant**

For over 70 years, the InterContinental Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs; inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

****Your day to day****

**POSITION OVERVIEW:**Operate and organize the employee uniforms and linen room in accordance with established standards.

**DUTIES & RESPONSIBILITIES:**

* Track status of hotel linen, towels, guest laundry, and employee uniform laundry.

* Document all inventory of supplies as assigned. Report departmental needs to appropriate housekeeping management.

* Promote teamwork and quality service through daily communication and coordination with other departments.

* Document and report all guest requests and/or complaints pertaining to laundry and dry cleaning services.

* Answer the telephone within three rings, using the correct salutations and telephone etiquette.

* Ensure all files, storage areas, linen room, vending rooms, and guest laundry rooms are kept cleaned and organized.

* Route work orders to maintenance to ensure all equipment is operational and maintained.

* Document pertinent information in departmental logbooks according to established procedures.

* May assist with projects and other duties as assigned.

****What we need from you****

**QUALIFICATIONS:**

Basic reading, writing, and math skills. Some housekeeping, laundry, or clerical experience required and the ability to speak fluent English.

This job requires ability to perform the following:

* Carrying or lifting items weighing up to 25 pounds.

* Frequently standing up and moving about the work area

* Frequently handling objects and equipment to maintain the facility

* Frequently bending, stooping, and kneeling

* Frequently working in areas of high temperatures around heavy equipment

Other:

* Communication skills are utilized a when interacting with guests, other employees and supervisors.

* Reading and writing abilities are utilized when completing logbooks and taking phone messages.

* May be required to work nights, weekends, and/or holidays.

****What we offer****

**BENEFITS:**

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. IND

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