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Bilingual Case Manager Supervisor

3 months ago

BOWLING GREEN, United States TemPositions Full time

Bilingual Shift Supervisor (must be fluent in Spanish and English)

Pay: $37/hr.

Looking for two new supervisors to provide on-site trauma assistance in a social service setting related to city sanctuary hotels throughout New York City.  The role would be Monday-Friday working 9am-6pm mainly at the Beaver Street location. This position mainly consists of working on invoicing and budgeting, but the candidate will also be doing field work, meeting with clients, taking care of admin tasks, and following up on incidents as well as the additional duties below. 

  • Working on invoicing, bookkeeping, and budgeting
  • Overseeing social services operations and seamless transitions from one shift to the next 
  • Supervising and supporting community associates, including reviewing completed assessments 
  • Ensuring that community associate staff provide culturally sensitive, trauma- informed services 
  • Ensuring appropriate staff coverage and monitoring attendance 
  • Intervening in crises and counseling clients as needed 
  • Planning and troubleshooting with operations and security staff 
  • Coordinating interpretation and translation services 
  • Troubleshooting with NYC Department of Education (DOE) 
  • Coordinating with the Mayor’s Office of Immigration Affairs (MOIA) 
  • Providing coverage for community associate staff as needed 
  • Meeting with operations and security staff for planning and site management 
  • Managing and documenting incidents 
  • Managing and updating rosters and attendance 

Other duties may include:

  • Site visits when necessary to work with clients and follow up on case management. Site visits can be in any of the 5 boroughs.
  • Administrative tasks as needed, be flexible with duties (and schedule).
  • Assist the Program Administrator in making sure sites are running optimally.

Requirements

  • Must be bilingual English/Spanish speaking
  • Must have Case Management experience
  • Must have previous supervisory experience
  • Must have a Bachelors Degree
  • Must have some experience with finance, accounting, or budgeting
  • Previous experience working with DHS is highly preferred
  • Previous experience working with migrants is desired

COMPANY OVERVIEW

This job is presented to you by TemPositions Office, a division of the TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities in all office related position. To learn more about employment opportunities, visit our website at www.tempositions.com.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.