Commercial Lines Account Manager
2 weeks ago
Commercial Lines Account Manager – Producer Operations Team (Fully Remote) Insurance Office of America – Position: Account Manager – Commercial Lines Fully Remote | Supporting: Producer Operations Team, provides support to new producers during their first 3‑6 months with account management and service, while also providing temporary assistance to other IOA account teams as needed. Book Focus: General, Contractor, Professional Liability, Real Estate (required) Remote Work Policy: Individuals residing within a 50‑mile radius of a branch location may be required to work onsite in a hybrid capacity. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. (See https://ioausa.com/locations for branch locations.) About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day‑to‑day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Key Responsibilities Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Direct daily activities of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications 3+ years of account management experience, or 5+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active property & casualty (P&C) licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem‑solving, and decision‑making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer Competitive salaries and bonus potential Company‑paid health insurance Paid holidays, vacations, and sick time 401(k) with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process) 30‑Minute Phone Screen, Online Assessments, and Interview(s) Salary Range: $70K to $90K per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr
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Remote Commercial Lines Account Manager
2 weeks ago
Town of Hempstead, United States Insurance Office of America Full timeA leading insurance provider is seeking a Commercial Lines Account Manager for a fully remote position. The role involves managing business accounts, providing excellent customer service, and handling policy administration tasks. The ideal candidate should have over 3 years of experience in account management, strong analytical skills, and proficiency in MS...
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Commercial Lines Account Manager
2 weeks ago
Town of Hempstead, United States Insurance Office of America Full timeCommercial Lines Account Manager - Construction, Contractors (Fully Remote Opportunity) Apply for the Commercial Lines Account Manager - Construction, Contractors (Fully Remote Opportunity) role at Insurance Office of America Title: Account Manager - Commercial LinesLocation: Fully Remote (Eastern or Central Time Zone candidates)Supporting: Charleston,...
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Commercial Lines Account Manager
1 week ago
Village of Pelham, United States The Jonus Group Full timeJob Description Commercial Insurance Account Manager - Remote for NY Candidates (90-110k Base Salary) Must hold active P&C License. Established agency seeking a detail-oriented person who demonstrates clear knowledge and understanding of commercial lines insurance coverage. Candidate will be familiar with all coverage lines with both admitted and...
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Commercial Lines Assistant Account Manager
5 days ago
King of Prussia, United States The Jonus Group Full timeJob Description Commercial Lines Assistant Account Manager Job Summary Seeking a dedicated and detail-oriented Commercial Lines Assistant Account Manager to join a growing team. This role is integral to supporting the commercial lines department by managing certificates of insurance, handling carrier correspondence, and ensuring seamless communication with...
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Commercial Lines Assistant Account Manager
3 weeks ago
King of Prussia, United States The Jonus Group Full timeCommercial Lines Assistant Account ManagerJob Summary Seeking a dedicated and detail-oriented Commercial Lines Assistant Account Manager to join a growing team. This role is integral to supporting the commercial lines department by managing certificates of insurance, handling carrier correspondence, and ensuring seamless communication with clients and...
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Commercial Lines Assistant Account Manager
2 weeks ago
King of Prussia, United States The Jonus Group Full timeJob DescriptionCommercial Lines Assistant Account Manager Job Summary Seeking a dedicated and detail-oriented Commercial Lines Assistant Account Manager to join a growing team. This role is integral to supporting the commercial lines department by managing certificates of insurance, handling carrier correspondence, and ensuring seamless communication with...
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Commercial Lines Account Executive
2 weeks ago
King of Prussia, United States The Jonus Group Full timeJob Description Commercial Lines Account Executive Job Summary Seeking a highly skilled and experienced Commercial Lines Account Executive to join a dynamic team. This is a service-focused role (no sales) that involves managing a portfolio of construction accounts, supervising account managers, and ensuring exceptional client service. The ideal candidate...
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Commercial Insurance Account Executive
3 weeks ago
Town of Hempstead, United States Gorman 56 Personnel Consultants, Inc. Full timeCommercial Insurance Account Executive Salary: $65-80,000 Location: Hempstead, NY - Remote Our client, a 20 person brokerage, is growing and requires a Remote Account Executive to service and maintain all aspects of a variety of smaller and midsized commercial accounts (premium ranging from $20,000 to $150,000). The book is diversified with a considerable...
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Commercial Lines Customer Service Representative
4 weeks ago
Hempstead, United States IIAN Full timeCommercial Lines CSR The Commercial Lines CSR at Davis Insurance Agency, Inc. is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities....
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Commercial Lines, Account Manager
2 weeks ago
City of White Plains, United States NFP, an Aon company Full timeCommercial Lines, Account Manager (MD hybrid/remote) Join to apply for the Commercial Lines, Account Manager (MD hybrid/remote) role at NFP, an Aon company Who We Are NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors...
