Ecommerce Associate
4 weeks ago
Job Summary:
The eCommerce Associate will support our online sales and product management efforts, playing a crucial role in maintaining and optimizing our Shopify store. This role requires a high level of proficiency with Excel for managing and analyzing product data, performing bulk updates, and tracking key metrics
Key Responsibilities
Product Data Management: Maintain, update, and organize product listings on Shopify, ensuring accuracy in product details, descriptions, and images
Excel Data Analysis: Use advanced Excel functions to organize, analyze, and report on sales, inventory, and customer data, creating insights for strategic planning
Pricing & Inventory: Execute pricing strategies and perform regular price updates, monitoring for accuracy across SKUs
Bulk Updates: Manage product uploads and updates in bulk, including handling large data sets and making changes efficiently in Excel
Performance Tracking: Work closely with the analytics team to track key performance indicators (KPIs) and identify opportunities for improvement
Marketing Strategy Execution: Execute marketing strategies and manage spending budgets across all channels, including email, SMS, SEM, paid social, affiliate, and loyalty programs
Customer Acquisition Programs: Drive programs to grow customer acquisition through email and social media initiatives
EComm Website Enhancements: Research competition and drive new enhancements and features for the website, focusing on optimization and improving the overall customer experience
User Conversion Optimization: Implement strategies to convert site traffic and improve conversion rates, ensuring a seamless shopping experience for customers
Process Optimization: Identify and implement process improvements to streamline eCommerce operations and improve the customer experience
Cross-Functional Collaboration: Collaborate with marketing, customer service, development, and inventory teams to ensure a cohesive approach
Qualifications:
- Minimum 3 years of experience in an eCommerce role, with proficiency in Shopify.
- Basic understanding of HTML/CSS for making minor adjustments to product pages on Shopify. Familiarity with other eCommerce platforms (Magento, WooCommerce, etc)
- Advanced Excel skills, including pivot tables, VLOOKUP, and data visualization for analyzing large datasets.
- Strong organizational skills with a high level of accuracy and attention to detail.
- Effective verbal and written communication skills to collaborate with cross-functional teams.
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