Regional Maintenance and Service Manager

2 months ago

Jackson Center, United States Plastipak Holdings Full time

Whiteline Express, Ltd. is a truckload carrier with headquarters in Plymouth, MI. It was founded in 1983 to provide value added services for our affiliated companies. Since that time, we have continually grown to include terminals in Plymouth, MI, Jackson Center, OH, Medina, OH, Alsip, IL, and Champaign, IL.

The cornerstone of our service strategy is to provide strategic advantage to our customers. And as an EPA Smartway Partner, Whiteline Express is committed to technologies and processes that reduce our carbon footprint while protecting the environment for future generations.

This position is located at our facility in Jackson Center, Ohio.

Essential Duties/Responsibilities:

  • Ensure work shift begins on schedule and assign work orders to technicians to maintain an orderly and efficient workflow that meets internal customer deadlines; manage cost per hour.
  • Responsible for equipment compliance relating to CSA, DOT & Federal Regulations.
  • Perform daily operational tasks as needed including estimates, down unit reporting, yard checks, etc.
  • Supervise, train and coordinate work of technicians.
  • Develop and maintain cohesive and effective working relationships with technicians, drivers, operations and plant employees.
  • Solicit, assign, and monitor onsite vendors to ensure proper repairs are completed and costs are controlled.
  • Monitor expenses related to shop management in order to maintain the budget.
  • Perform multiple management tasks including staffing, performance management, coaching and corrective action, annual performance reviews, and time and attendance.
  • Ensure team reaches and maintains goals set by leadership.
  • Perform ongoing team training on service bulletins, OSHA compliance, company policies and procedures, and other training as needed.
  • Maintain Whiteline's safety culture by promoting a safe work environment, compliance with federal and state regulations, facilitation of safety meetings, mock OSHA inspections, model safe work habits, etc.
  • Ensure that all required repair campaigns are completed, and warranty procedures are followed.
  • Inspect completed repairs to ensure that equipment meets standards of both DOT and company requirements and standards.
  • Schedule inbound equipment and maintain estimated running time so that repairs are assigned in order of priority.
  • Monitor work in progress on the floor to ensure it is performed safely, correctly, and meets standard repair times.
  • Demonstrated ability to work on the floor alongside technicians if coverage is required due to absences.
  • Other duties as assigned.

Qualifications:

Education and Experience:

  • High school diploma or GED equivalent
  • 5 years of experience in management and 7-10 years of experience on the floor as a Diesel Mechanic.

Required Competencies:

  • Excellent communication (verbal and written), interpersonal and leadership skills.
  • Knowledge of DOT rules and regulations.
  • Ability to document information and make quick decisions.
  • Outstanding organizational and time management skills.
  • Effective management skills
  • Demonstrable ability to work and think independently and with minimal supervision.
  • Ability to successfully perform in a fast-paced environment.

Physical Requirements:

  • Lift/move up to 50 lbs.
  • Wear all required personal protective equipment (PPE)
  • Ability to perform all aspects of the position with or without reasonable accommodation.

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