Service Center Manager
4 weeks ago
About The PositionMeet the Smart Safety CompanyAt Safe Fleet our name says it all - we are redefining what Fleet Safety means with one-stop access to customized, integrated, and intelligent solutions that answer today's safety needs and anticipate tomorrow's challenges. By making fleets smarter, we make them safer.We've worked to build an integrated safety platform for fleet vehicles of every type - School Bus, Transit, Fire, EMS, Law Enforcement, Work Truck, Truck & Trailer, Waste & Recycling, Industrial, and Military.We're driving safety forward in everything we do and we're looking for innovative, enthusiastic self-starters to join us.Work for the Smart Safety CompanySafe Fleet® and its partners design and manufacture state-of-the-art, automated tarp systems for the heavy duty trucking industry serving the Construction, Agriculture, Waste and Recycling markets. Our systems efficiently and reliably contain and protect payloads, create a safer working environment for drivers, and maximize your return-on-investment by increasing revenues and reducing cost of ownership.The Regional Service Center Manager is local to Houston, Texas and is responsible for ensuring smooth daily operations of the local Safe Fleet®facility. This upbeat leader will direct personnel growth and development. This manager is also responsible for promoting store sales through effective sales techniques and good customer service and maintaining sufficient floor stock by performing the following duties.Duties and Responsibilities include the following. Other duties may be assigned.Oversees all operations and delegates tasks as necessary to ensure smooth day to day operations.Operates computer system to research scheduled activities as needed.Cooperates with all of Safe Fleet's partners and their restocking procedures on a timely basis. Maintains inventory levels according to company guidelines.Responsible for the value and accurate account of all inventory.Prepares staff schedules and ensures staffing needs are met at all times.Facilitates staff meetings on a regular basis.Adheres to all company guidelines relative to safety processes and procedures. Participates in monthly safety activities as directed.Will assist in the shop as necessary.Takes the extra mile to engage customersBuild sustainable relationships and trust with customer accounts through open and interactive communicationSource new sales opportunities through inbound lead follow-up and outbound cold calls and emailsWorks to understand customer needs and requirementsResearches accounts, identify key players and generate interestTeam with channel partners to build pipeline and close dealExplains and demonstrates features of products and servicesStays informed about competing products and servicesHandles any customer and/or employee issues by taking appropriate action. Functions as role model to staff by performing all store functions as necessary, demonstrating good work habits, encouraging clean and safe work habits and promoting positive attitudes toward customers.Prices products according to pricing as set forth by Safe Fleet's product management team.Executes strategies according to Safe Fleet's corporate strategic direction.Conducts sales calls as time allows on strategic and new potential accounts.Works with CARR sales managers on developing sales strategies for the install center's territory.Receives and examines deliveries for discrepancies and resolves problems promptly.Interviews and hires store personnel.Assigns daily duties and supervises store personnel to ensure smooth daily operations.Conducts performance evaluations for store personnel in accordance with company policy. Education/ExperienceMinimum 4+ years experience managing/directing operational teams.Associates Degree, or equal combination of experience plus education required, bachelor's degree preferredRequirementsSkills and QualitiesOral Communication SkillsWritten Communication SkillsReading SkillsTechnical CommunicationTechnical competency as required to assist with installations and repairsDiplomacyProblem SolvingMath AptitudeNegotiationsOrganizationProject & Time ManagementProfessionalismAt Safe Fleet, you are empowered to build a career that will take you where you want to go. You'll enjoy the freedom to explore new projects, the support to think outside the box and the tools necessary to achieve personal success. We offer a comprehensive compensation package including Paid Time Off, Paid Holidays, Medical, Dental, 401K and Bonus opportunities.We are a pre-hire background check and drug screen company where allowed by law. *Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.
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Service Center Manager
2 months ago
Houston, United States SGS Full timeJob Description The Service Center Manager oversees and monitors the efficiency of the service center operations to ensure high quality customer satisfaction. This role is responsible for managing service center staff to to maintain the storefront to receive client samples, manage sample reception duties, bottle kit preparation, and shipping and...
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Service Center Manager
2 weeks ago
Houston, United States SGS Full timeJob Description The Service Center Manager oversees and monitors the efficiency of the service center operations to ensure high quality customer satisfaction. This role is responsible for managing service center staff to to maintain the storefront to receive client samples, manage sample reception duties, bottle kit preparation, and shipping and...
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Contact Center Manager
1 week ago
Houston, United States FIRST SERVICE CREDIT UNION Full timeJob DescriptionJob DescriptionAddress: 16430 Park Ten Place, Houston, Texas 77084 Role: Manager duties include, but are not limited to managing all aspects of the Contact Center and daily operations to ensure outstanding service is provided to all internal/external members. Monitors calls for quality assurance, handles escalated calls and scenarios, provides...
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Contact Center Manager
1 week ago
Houston, United States FIRST SERVICE CREDIT UNION Full time**Address: 16430 Park Ten Place, Houston, Texas 77084** **Essential Functions & Responsibilities**: - Prepare performance reports for upper management by collecting, analyzing and summarizing trends. - Take escalation calls that Contact Center Representatives cannot handle and be available to help with the queue in the event of the high call volume. -...
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Service Center Manager
3 weeks ago
Houston, United States Ingersoll Rand Full time**BH Job ID**:1049 **SF Job Req ID**:9974 Service Center Manager **Job Title** Service Center Manager **Location** Houston, Texas **About Us** Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our...
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Service Center Manager
2 weeks ago
Houston, United States Busch Vacuum Solutions Full time**Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling.** **Busch Vacuum LLC has a direct hire opportunity for a Service Center Manager at our service center in Houston, Texas!** **A Busch Service...
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Service Center Manager
2 weeks ago
Houston, United States Ingersoll Rand Full timeIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition,...
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Service Center Manager
1 week ago
Houston, United States SUMMIT Electric Supply Full timeJob Description Come drive Summit’s continued growth, leveraging our sales and support team and building upon Summit’s position by providing the highest levels of service to our customers. We’re looking for a proven leader in the industry with the ability to attract top talent, manage associates to their full potential, and consistently exceed sales...
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Service Center Manager
2 weeks ago
Houston, United States Summit Electric Supply Full time**Company Description** Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel,...
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Service Center Manager
2 weeks ago
Houston, United States SUMMIT Electric Supply Full timeCompany DescriptionSummit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to...
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Service Center Manager
5 days ago
Houston, United States SUMMIT Electric Supply Full timeCompany Description Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to...
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Service Center Manager
2 weeks ago
Houston, United States SUMMIT Electric Supply Full timeCompany Description Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. Withover 40 years of continuous growth in a $110 billion industry,you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to...
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Service Center Manager
1 week ago
Houston, United States SUMMIT Electric Supply Full timeCompany Description Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. Withover 40 years of continuous growth in a $110 billion industry,you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to...
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Service Center Manager
7 days ago
Houston, United States Summit Electric Supply Full timeJob DescriptionJob DescriptionCompany DescriptionSummit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to...
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Service Center Manager
1 week ago
Houston, United States SUMMIT Electric Supply Full timeCompany Description Summit Electric Supply is an electrical distributor keeping current with innovative changes in the way our world is powered. With over 40 years of continuous growth in a $110 billion industry, you can count on Summit's stability. Summit will provide the tools you need, along with your commitment to customer service and drive to excel, to...
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Service Center Manager
4 days ago
Houston, United States Ruhrpumpen, Inc. Full timeWorking at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career! As the Service Center Manager you will lead and manage the Ruhrpumpen Houston Service Center. The Service Center manager will perform various functions at a high level of standard, those...
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Service Center Manager
3 weeks ago
Houston, TX, United States Ingersoll Rand Full timeIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition,...
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Service Center Manager
1 month ago
Houston, United States Safe Fleet Full timeAbout The PositionMeet the Smart Safety CompanyAt Safe Fleet our name says it all - we are redefining what Fleet Safety means with one-stop access to customized, integrated, and intelligent solutions that answer today's safety needs and anticipate tomorrow's challenges. By making fleets smarter, we make them safer.We've worked to build an integrated safety...
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Service Center Manager
1 day ago
Houston, United States Ruhrpumpen Full timeWorking at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career! As the Service Center Manager you will lead and manage the Ruhrpumpen Houston Service Center. The Service Center manager will perform various functions at a high level of standard, those...
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Service Center Manager
4 days ago
Houston, United States Ruhrpumpen, Inc. Full timeJob DescriptionJob DescriptionWorking at Ruhrpumpen means being part of a team that values innovation, dynamism, and creativity. Join our team, experience making a difference and build your career!As the Service Center Manager you will lead and manage the Ruhrpumpen Houston Service Center. The Service Center manager will perform various functions at a high...
