Global Account Director

3 weeks ago


Richmond, United States DSV - Global Transport and Logistics Full time

Global Account Director – Aerospace & Defense DSV – Global transport and logisticsDSV was founded in 1976 when ten independent hauliers joined forces in Denmark. Since then, it has grown to become the world’s third largest provider of global transport and logistics solutions. We add value to our customers’ entire supply chain by transporting, storing, packaging, repackaging, processing, and clearing all types of goods. With offices in more than 80 countries, we ensure a steady supply of goods to production lines, outlets, stores, and consumers worldwide. Location: USA – VIRTUAL – US Virginia Division: Air & Sea Job Title: Global Account Director – Aerospace & Defense FLSA Status: Exempt Non‑Exempt Direct Line Reporting: Vice President Summary The Global Account Director will manage and grow a portfolio of key global accounts in the Aerospace & Defense vertical. Responsibilities include driving revenue growth, developing and executing account strategies, ensuring customer satisfaction, and leading a team of account managers. Duties and Responsibilities Develop and execute account strategies to achieve revenue and profitability targets. Build and maintain strong relationships with key stakeholders at assigned global accounts. Identify opportunities to expand services and increase revenue within assigned accounts. Collaborate with internal teams to ensure operational excellence and timely resolution of customer issues. Prepare and present business reviews and performance reports to clients and DSV management. Lead and develop a team of account managers to achieve individual and team objectives. Conduct regular account planning and review meetings with the team. Ensure customer satisfaction through effective communication, responsiveness, and issue resolution. Educational background / Work experience Bachelor’s degree in business, logistics, or a related field is required. Master’s degree in business or a related field is preferred. Minimum of 10 years of experience in sales or account management in the transportation and logistics industry. Industry Experience managing global accounts and developing account strategies is required. Prior experience leading and managing teams is preferred. Skills & Competencies Strong business acumen and strategic thinking skills. Excellent communication and interpersonal skills. Ability to build and maintain strong customer relationships. Strong leadership and team management skills. Proficiency in data analysis and reporting. Ability to work in a fast‑paced, dynamic environment. Preferred Qualifications Experience working in a multinational corporation is preferred. Language Skills Fluency in English is required. Proficiency in other languages is a plus. Computer Literacy Proficiency in Microsoft Office (Word, Excel, PowerPoint) is required. Experience with CRM software (e.g., Salesforce) is preferred. Compensation For this position, the expected base pay range is $70,000–$90,000 annually. Actual compensation will be determined based on job‑related factors, including relevant experience, skills, education or certifications, and geographic location, in accordance with applicable laws and company policy. Benefits DSV offers a comprehensive benefits program designed to support the health and well‑being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short‑ and long‑term disability coverage. Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. To support work‑life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws. Equal Employment Opportunity DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. About DSV Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be. Find Out More Start here. Go anywhere – visit dsv.com and follow us on LinkedIn and Facebook. #J-18808-Ljbffr



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