CDW | Information Technology Support Technician
4 weeks ago
CDW is seeking an onsite IT Support Specialist for a 6 month contract in San Francisco
This will be a hands-on position responsible for supporting employees’ IT needs. This position would provide general technical support including all computers, software, A/V equipment, and peripherals. The ideal candidate should have experience supporting predominantly Mac OSX and also Windows users. Support would be handled both face-to-face as well as with our remote staff members.
What you'd do
- Enhance relationships with senior internal/external partners who are not familiar with IT subjects
- Respond to escalated hardware, software, and network service requests and provide the highest level of IT support for these requests
- Ensure the proper installation, maintenance, troubleshooting, repair, and support of laptops, desktops, network equipment, A/V equipment & various peripherals
- Ensure consistent documentation of IT policies, procedures, and user-facing technical instructions
- Manage SaaS access requests, and administer internal applications including productivity tools & cyber security
- Proactively identify common ticket trends and metrics to implement improvements such as improving the Tier-0 auto-ticketing system
- Assesses unusual circumstances and use sophisticated analytical and problem-solving techniques to identify root cause
- Work on IT projects from research, initiation, to implementation with minimal supervision
Who you are
- 1-2 years IT experience in a customer-facing work environment
- Experience administering Okta (or another SSO platform), JAMF, and G Suite and other SaaS tools in an enterprise environment
- Experience troubleshooting predominantly Mac and Windows systems
- Understanding of networking concepts (WiFi, LAN, WAN, DHCP, DNS, etc)
- Possess excellent analytical, troubleshooting, and problem-solving skills
- A people person who likes solving issues
- Able to juggle multiple conversations with internal employees
- Solutions-oriented
- You are self-motivated and proactive with the ability to work independently
-
CDW | Information Technology Support Technician
4 weeks ago
san francisco bay area, United States CDW Full timeCDW is seeking an onsite IT Support Specialist for a 6 month contract in San Francisco! This will be a hands-on position responsible for supporting employees’ IT needs. This position would provide general technical support including all computers, software, A/V equipment, and peripherals. The ideal candidate should have experience supporting predominantly...
-
Information Technology Support Technician
4 weeks ago
San Francisco Bay Area, United States CDW Full timeCDW is seeking an onsite IT Support Specialist for a 6 month contract in San Francisco! This will be a hands-on position responsible for supporting employees’ IT needs. This position would provide general technical support including all computers, software, A/V equipment, and peripherals. The ideal candidate should have experience supporting predominantly...
-
San Francisco, United States CDW Full timeAdvanced Technology Account Executive Higher Education Qualifications Bachelor’s Degree in Computer Engineering, Computer Science, Management Information Systems, Business Administration, or the equivalent in experience Four to five years of direct selling experience in a high technology customer facing sales environment Solid understanding of technologies...
-
San Francisco, United States CDW Full timeAdvanced Technology Account Executive Higher EducationQualificationsBachelor’s Degree in Computer Engineering, Computer Science, Management Information Systems, Business Administration, or the equivalent in experienceFour to five years of direct selling experience in a high technology customer facing sales environmentSolid understanding of technologies and...
-
Information Technology Specialist
4 days ago
San Jose, United States Central California Army Recruiting Battalion Full timeJob DescriptionJob DescriptionThis is a job skill that is performed in the US Army or Army Reserves as a Soldier. Enlisting is required and will undergo pre-qualifying questions, an interview, an academic test, and a physical. This is an initial entry job skill, no experience necessary. The US Army will send you to school to learn the job and get the...
-
Information Technology Technician I
1 week ago
San Francisco, United States Inyo County Office of Education Full timeAbout the Employer Working in partnership with school districts, other agencies, and families, the Inyo County Office of Education staff supports quality education for all students. Our responsibilities are to facilitate and communicate information, programs, and change; serve as an innovative role model; promote increased efficiency; and coordinate efforts....
-
Information Technology Associate
4 weeks ago
San Francisco Bay Area, United States Career Group Full timeOur client, a private investment management firm, is seeking an Information Technology Associate. The Associate is responsible for complete executive information technology support, including but not limited to company and personal computers, mobile devices, and home media. While not actively engaging in executive support, the Associate will provide onsite...
-
Information Technology Support Specialist
7 days ago
San Antonio, United States General Dynamics Information Technology Full timeReq ID: RQ191955 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Skills: Computer Repairs,Help Desk Support,Information Technology (IT),Remote Support,Troubleshooting Hardware Certifications: Security+ - CompTIA Experience: 3 + years of related...
-
Information Technology Support Specialist
6 days ago
San Antonio, United States General Dynamics Information Technology Full timeInformation Technology Support Specialist (Active TS/SCI /wPoly) page is loadedInformation Technology Support Specialist (Active TS/SCI /wPoly)Apply locations USA TX San Antonio time type Full time posted on Posted 5 Days Ago job requisition id RQ190998Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level...
-
Information Technology Support Specialist
7 days ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...
-
Information Technology Support Specialist
7 days ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...
-
Information Technology Support Specialist
7 days ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...
-
Information Technology Support Specialist
7 days ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Desktop Computers, Information Technology (IT) Support, Remote Support, TroubleshootingCertifications:NoneExperience:1 +...
-
Information Technology Support Technician
4 hours ago
San Antonio, United States Brooksource Full timeIT Support Technician Brooksource is seeking an IT Support Technician to join our Fortune 500 client! If you are looking to uncover your full potential and grow career in technology, this team is a great fit. In this role you will work within a collaborative environment to design, develop, and deliver custom solutions that make a big impact. ...
-
Information Technology Support Technician
1 hour ago
San Antonio, United States Brooksource Full timeIT Support Technician Brooksource is seeking an IT Support Technician to join our Fortune 500 client! If you are looking to uncover your full potential and grow career in technology, this team is a great fit. In this role you will work within a collaborative environment to design, develop, and deliver custom solutions that make a big impact. ...
-
Information Technology Support Technician
2 weeks ago
San Jose, United States Insight Global Full timeExecutive Support Technician - Long-Term Contract to HireCompany: Leading FintechLocation: San Jose, CaliforniaSchedule: 5 days/week onsitePay Rate: $35-45/hour depending on experience level**Please let me know what you are targeting in your next role.The leading digital payment company that supports online money transfers across the globe is looking for an...
-
Information Technology Support Technician
2 weeks ago
San Jose, United States Insight Global Full timeExecutive Support Technician - Long-Term Contract to HireCompany: Leading FintechLocation: San Jose, CaliforniaSchedule: 5 days/week onsitePay Rate: $35-45/hour depending on experience level**Please let me know what you are targeting in your next role.The leading digital payment company that supports online money transfers across the globe is looking for an...
-
Information Technology Support Technician
3 hours ago
San Jose, United States Insight Global Full timeExecutive Support Technician - Long-Term Contract to HireCompany: Leading FintechLocation: San Jose, CaliforniaSchedule: 5 days/week onsitePay Rate: $35-45/hour depending on experience level**Please let me know what you are targeting in your next role.The leading digital payment company that supports online money transfers across the globe is looking for an...
-
Information Technology Support Specialist
2 months ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...
-
Information Technology Support Specialist
4 weeks ago
San Antonio, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphPublic Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...