Desktop Support Specialist
2 weeks ago
Position Summary: The Desktop Support Specialist role is to provide a single point of contact for staff and student users to receive support and maintenance within the organizations desktop computing and staff/student portal environments, in addition to helping maintain the networking infrastructure. Responsibilities: Assist Corporate IT with future educational computing strategies and capacity planning for meeting future desktop hardware/software needs. Conduct research on hardware/software products in support of PC procurement and development efforts. Evaluate and recommend products for purchase as needed. Perform analysis, diagnosis, and resolution of varying complexity desktop problems for staff and student users, and recommend and implement corrective solutions, including offsite repair for remote users as needed. Install, configure, test, maintain, monitor, and troubleshoot staff and student user workstations and related hardware and software in order to deliver required desktop service levels. Maintain high level effectiveness and uptime for Student Labs Computer labs and overall Staff/Computer support maintenance. Perform regular maintenance and troubleshooting of campus switches, servers, and firewalls as directed by Corporate IT. Collaborate with Corporate IT to ensure efficient operation of the companys desktop computing environment. Receive and respond to IT Support Requests, Student Portal Support Requests, e-mails, and phone calls regarding hardware/software issues. Perform moves, adds, and changes (MAC) requests as they are submitted and approved. Ensure that physical desktop connections (Ethernet, VoIP, and other Peripherals) are in proper working order. Assess, test and install new educational software requests by staff and faculty ensuring no operational compatibility issues. Assist in preparing, maintaining, and upholding procedures for reporting, and statistically monitoring desktop operations. Develop and maintain an inventory of all desktop workstations, monitors, network infrastructure hardware, printers, and other components and peripherals. Accurately document instances of desktop equipment, software or component failure, repair, installation, and removal in the IT Support Request system. Facilitate and monitor third party repair for covered, and under warranty. EDUCATIONAL/SKILLS REQUIREMENTS Some college coursework completed A+ Certification MCP, MOS 1 to 2 years of desktop support experience with relevant Windows Operating Systems. 1 to 2 years of LAN experience Active Directory Domain and User Account creation. TCP/IP Networking knowledge. Dell OptiPlex/Latitude Computer support Client Server/Complex software installation experience. Experience with desktop imaging software and image deployment. #J-18808-Ljbffr
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Desktop Support Specialist
3 weeks ago
New York, United States Center for Allied Health Education Full timeDesktop Support Specialist role at Center for Allied Health Education Position Summary The Desktop Support Specialist role is to provide a single point of contact for staff and student users to receive support and maintenance within the organization’s desktop computing and staff/student portal environments, in addition to helping maintain the networking...
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Desktop Support Specialist
17 hours ago
New York, New York, United States Comptran Solutions Inc Full timeDesktop Support Specialist – Executive White Glove Service (C2C)Location: Onsite at One Vanderbilt, New York, NY 10017Company: Comptran SolutionsEngagement Type: Corp-to-Corp (C2C)About the RoleComptran Solutions is seeking a highly skilled Desktop Support Specialist to deliver white-glove, executive-level IT support for our enterprise client at One...
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Desktop Support Specialist
2 days ago
New York, United States Gotham Technology Group Full timeTitle: Technical Desktop SupportDuration: ContractLocation: Onsite 5 days a week in NYC (10022) Industry: Financial ServicesJob Summary:A direct client is seeking an IT Support Specialist with experience in desktop and server troubleshooting, user account management, and hardware support. The ideal candidate will have a strong background in Active Directory,...
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Desktop Support Specialist
2 days ago
New York, United States Gotham Technology Group Full timeTitle: Technical Desktop SupportDuration: ContractLocation: Onsite 5 days a week in NYC (10022) Industry: Financial ServicesJob Summary:A direct client is seeking an IT Support Specialist with experience in desktop and server troubleshooting, user account management, and hardware support. The ideal candidate will have a strong background in Active Directory,...
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Desktop Support Specialist
1 week ago
New York, United States Insight Global Full timeInsight Global's Financial Services Client is looking for a Desktop Support Specialist to join their team. This team is responsible for providing assistance to all front and back office staff across North America. This individual will be responsible for supporting the various lines of business throughout the organization's umbrella. It is a hands-on role and...
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Desktop Support Specialist
2 days ago
New York, NY, United States Gotham Technology Group Full timeTitle : Technical Desktop Support Duration : Contract Location : Onsite 5 days a week in NYC (10022) Industry : Financial Services Job Summary: A direct client is seeking an IT Support Specialist with experience in desktop and server troubleshooting, user account management, and hardware support. The ideal candidate will have a strong background in Active...
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Desktop Support Specialist
1 week ago
New York, United States Merge IT Full timeOur enterprise-level client is seeking to add multiple Desktop Support Specialists to the team in New York City. Please see below for full details-Job Notes:-- 6-month contract / extensions possible and perm conversion are possible, but not guaranteed-- Onsite in New York City – on Vesey St. in New York, NY 10281-- Shift available - 1-11pm ET / Monday -...
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Desktop Support Specialist
4 weeks ago
New York, United States New York City Ballet Full timeNew York City Ballet is one of the foremost dance companies in the world, with a roster of spectacular dancers and an unparalleled repertory. Founded in 1948 by George Balanchine and Lincoln Kirstein, New York City Ballet quickly became world-renowned for its athletic and contemporary style. Widely acknowledged for its enduring contributions to dance, New...
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Desktop Support Specialist
3 weeks ago
New York, United States Global Relay Full timeWho we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information...
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Desktop Support Specialist
2 days ago
New York, United States Gotham Technology Group Full timeTitle: Technical Desktop SupportDuration: ContractLocation: Onsite 5 days a week in NYC (10022) Industry: Financial ServicesJob Summary:A direct client is seeking an IT Support Specialist with experience in desktop and server troubleshooting, user account management, and hardware support. The ideal candidate will have a strong background in Active Directory,...
