Desktop Support Specialist
2 days ago
Title: Technical Desktop SupportDuration: ContractLocation: Onsite 5 days a week in NYC (10022) Industry: Financial ServicesJob Summary:A direct client is seeking an IT Support Specialist with experience in desktop and server troubleshooting, user account management, and hardware support. The ideal candidate will have a strong background in Active Directory, Microsoft 365, desktop application troubleshooting, and experience supporting both on-site and remote users.Key Responsibilities:Active Directory ManagementCreate, manage, and administer user accounts.Add or remove users and computers from groups.Update account attributes as needed.Desktop Application TroubleshootingProvide support for Adobe software, including troubleshooting PDF issues (opening, editing, merging, deleting).Troubleshoot and resolve issues with Microsoft 365 apps, including Excel, Word, PowerPoint, Teams, and Outlook (desktop and mobile versions).Resolve cache mode and other configuration issues in Outlook.Web Browser SupportAssist with troubleshooting browser issues in Chrome, Firefox, and Edge.Review system logs in Event Viewer to investigate app crashes, blue screens, or other errors.Hardware SupportBuild, image, and profile new PCs and laptops.Install and swap RAM, video cards, and other hardware components in desktop computers.Troubleshoot and support Zoom meetings, including conference room setup and virtual collaboration tools.Replace printer toners, rollers, and troubleshoot printer jams.Support Apple iPhone issues and troubleshoot scanning problems with Fujitsu and Konica scanners.Perform hardware moves, PC/monitor swaps, and other related tasks.Phone and Communication Systems SupportConfigure and maintain Cisco phones, including adding/removing lines and setting up new user profiles.Troubleshoot issues with headsets, handsets, and other communication equipment.Support for Remote UsersAssist remote users with connectivity issues, including VPN and RDP troubleshooting on both Mac and PC.Troubleshoot issues with Big-Edge F5 VPN and other remote access technologies.Required Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Strong experience with Active Directory management (user accounts, groups, and attributes).Proficiency in troubleshooting common desktop apps (Adobe, Microsoft 365) and web browsers (Chrome, Firefox, Edge).Experience with hardware management and troubleshooting (PCs, laptops, printers, phones).Knowledge of remote access tools and VPN technologies (Big-Edge F5, RDP).Familiarity with phone system administration (Cisco, etc.).Excellent communication and problem-solving skills.Desired Skills:Experience with Zoom and Cisco Spark Kits for virtual collaboration and conference room setups.Familiarity with Apple iPhone troubleshooting.Knowledge of Event Viewer for log analysis.Ability to troubleshoot and configure devices for remote access.
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Desktop Support Specialist
3 weeks ago
New York, United States Center for Allied Health Education Full timeDesktop Support Specialist role at Center for Allied Health Education Position Summary The Desktop Support Specialist role is to provide a single point of contact for staff and student users to receive support and maintenance within the organization’s desktop computing and staff/student portal environments, in addition to helping maintain the networking...
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Desktop Support Specialist
2 weeks ago
New York, United States CAHE Full timePosition Summary: The Desktop Support Specialist role is to provide a single point of contact for staff and student users to receive support and maintenance within the organizations desktop computing and staff/student portal environments, in addition to helping maintain the networking infrastructure. Responsibilities: Assist Corporate IT with future...
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Desktop Support Specialist
21 hours ago
New York, New York, United States Comptran Solutions Inc Full timeDesktop Support Specialist – Executive White Glove Service (C2C)Location: Onsite at One Vanderbilt, New York, NY 10017Company: Comptran SolutionsEngagement Type: Corp-to-Corp (C2C)About the RoleComptran Solutions is seeking a highly skilled Desktop Support Specialist to deliver white-glove, executive-level IT support for our enterprise client at One...
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Desktop Support Specialist
2 days ago
New York, United States Gotham Technology Group Full timeTitle: Technical Desktop SupportDuration: ContractLocation: Onsite 5 days a week in NYC (10022) Industry: Financial ServicesJob Summary:A direct client is seeking an IT Support Specialist with experience in desktop and server troubleshooting, user account management, and hardware support. The ideal candidate will have a strong background in Active Directory,...
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Desktop Support Specialist
2 days ago
New York, United States Gotham Technology Group Full timeTitle: Technical Desktop SupportDuration: ContractLocation: Onsite 5 days a week in NYC (10022) Industry: Financial ServicesJob Summary:A direct client is seeking an IT Support Specialist with experience in desktop and server troubleshooting, user account management, and hardware support. The ideal candidate will have a strong background in Active Directory,...
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Desktop Support Specialist
1 week ago
New York, United States Insight Global Full timeInsight Global's Financial Services Client is looking for a Desktop Support Specialist to join their team. This team is responsible for providing assistance to all front and back office staff across North America. This individual will be responsible for supporting the various lines of business throughout the organization's umbrella. It is a hands-on role and...
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Desktop Support Specialist
2 days ago
New York, NY, United States Gotham Technology Group Full timeTitle : Technical Desktop Support Duration : Contract Location : Onsite 5 days a week in NYC (10022) Industry : Financial Services Job Summary: A direct client is seeking an IT Support Specialist with experience in desktop and server troubleshooting, user account management, and hardware support. The ideal candidate will have a strong background in Active...
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Desktop Support Specialist
1 week ago
New York, United States Merge IT Full timeOur enterprise-level client is seeking to add multiple Desktop Support Specialists to the team in New York City. Please see below for full details-Job Notes:-- 6-month contract / extensions possible and perm conversion are possible, but not guaranteed-- Onsite in New York City – on Vesey St. in New York, NY 10281-- Shift available - 1-11pm ET / Monday -...
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Desktop Support Specialist
2 hours ago
New York, New York, United States Merge IT Full timeOur enterprise-level client is seeking to add several Desktop Support Specialists to the team in New York City. Please see below for full details-Job Notes:-- 4+ week contract-- Schedule = every Tuesday, Wednesday, and Thursday from 5:30p-10p ET. (must be able to work this shift to qualify)-- Hiring seven total-- Onsite in New York, NY 10281-- Drug &...
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Desktop Support Specialist
4 weeks ago
New York, United States New York City Ballet Full timeNew York City Ballet is one of the foremost dance companies in the world, with a roster of spectacular dancers and an unparalleled repertory. Founded in 1948 by George Balanchine and Lincoln Kirstein, New York City Ballet quickly became world-renowned for its athletic and contemporary style. Widely acknowledged for its enduring contributions to dance, New...
