Strategy & Operations Manager

3 weeks ago


Atlanta, United States Story Terrace Inc. Full time

👋 About Us We heard you may be looking for a new opportunity - sunday might be the perfect fit for you Just in case you haven’t heard, sunday is an exciting and thriving FinTech x FoodTech startup that’s changing the way payments are made in restaurants across the world. We are saving millions of people time at the end of their meal with the simple scan of a QR code. As we grow our U.S. footprint, we’re building our first Strategy & Operations team to help scale our business with data-driven decision-making and operational excellence. 💼 About the Role As the Strategy & Operations Manager, you’ll be at the center of how sunday scales and operates in the U.S. market. You’ll combine analytical rigor with hands‑on execution, identifying opportunities, implementing solutions, and ensuring initiatives turn into measurable impact. You’ll partner closely with Product, Operations, and Sales to help bring new features and go‑to‑market strategies to life, from planning through rollout. Whether it’s refining how we onboard restaurants, improving payment flows, or launching new product capabilities, you’ll play a key role in connecting strategy to execution. This role is ideal for someone who thrives in ambiguity, loves solving complex operational challenges, and wants to see their work directly influence how restaurants and guests experience sunday. You’ll be both a problem‑solver and a builder using data to guide decisions and working cross‑functionally to make them happen. You will report to the Director of Operations, and work daily with our teams in Atlanta, Chicago, London, Paris, and beyond 🔥 Key Responsibilities Use data to identify trends, opportunities, and bottlenecks across sunday’s U.S. business. Turn insights into action — build and implement solutions that improve how we sell, onboard, and support restaurants. Partner with Product and Operations to plan and execute go‑to‑market launches for new features, then measure their impact. Build and maintain dashboards and reports to track performance and guide decision‑making. Collaborate cross‑functionally to ensure initiatives move forward smoothly and deliver measurable results. Document learnings and establish scalable best practices as the U.S. team grows. 😊 About You Based in Atlanta, Chicago, or New York 3-5 years experience Strong analytical capability (SQL, spreadsheets, data visualization). Able to work with both clean & messy data. Operational mindset – comfortable with ambiguity, able to roll up your sleeves and dive into the details. Experience in payments / fintech or hospitality / restaurant tech is a big plus. Experience in product operations, operational strategy, growth, or operations consulting. Cross‑functional communication skills – can align product, engineering, operations, sales, support. Track record of defining metrics, executing, testing, iterating. Entrepreneurial mindset – since this is the first Strategy & Ops hire in the US, scope will likely be broad; must be comfortable with broad ownership and moving fast. ⛳️ Compensation, Perks & Benefits Salary: 100K + bonus Unlimited PTO Broad scope of responsibilities and ample opportunities to grow Competitive salary and stock options 100% health coverage for you and your family Thank you for taking the time to apply, and looking forward to getting to know you sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification) #J-18808-Ljbffr



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