Restaurant Manager

2 weeks ago


Roanoke, United States Dunkin' Full time

We are looking for a Restaurant Manager to help manage our Dunkin' Team A Restaurant Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin’ Donuts standards, franchisee standards and in compliance with all applicable laws. Responsibilities: Team Environment: Hire, train and develop their employees Communicate job expectations to their employees Plan, monitor, appraise and review their employees’ job performance Provide coaching and feedback; disciplines when appropriate Operational Excellence: Create and maintain a guest first culture in the restaurant Ensure all shifts are appropriately staffed to achieve guest service goals Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws Ensure Brand standards and systems are executed Prepare and complete action plans; implement production, productivity, quality and guest service standards Complete audits and implement plans to drive system improvements Profitability: Control costs to help maximize profitability Execute all in-restaurant marketing promotions in a timely manner Execute new product roll-outs including team training, marketing and sampling Set sales goals and track results Skills and Qualifications: Fluent in English Math and financial management Restaurant, retail, or supervisory experience At least 18 years of age (where applicable) High School diploma, or equivalent Competencies: Great Focus: Understands and exceeds guest expectations, needs and requirements Develops and maintains guest Displays a sense of urgency with guests Seeks ways to improve guest satisfaction; asks questions, commits to follow-through Resolves guest concerns by following Brand recommended guest recovery process Passion for: Sets and maintains high standards for self and others, acts as a role model Consistently meets or exceeds goals Contributes to the overall team performance; understands how his/her role relates to others Sets, prioritizes and maintains focus on important goals Reads and interprets reports to establish goals and deliver results Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results Problem Solving and Decision Making: Identifies and resolves issues and problems Uses information at hand to make decisions and solve problems; includes others when necessary Identifies root cause of a problem and implements a solution to prevent from occurring Empowers others to make decisions and resolve issues Interpersonal Relationships & Influence: Develops and maintains relationships with team Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments Encourages collaboration Leads others; negotiates and takes effective action Building Effective Teams Identifies and communicates team goals Monitors progress, measures results and holds others accountable Creates strong morale and engagement within the team Accepts responsibilities for personal and team commitments Recognizes and rewards employee’s strengths, accomplishments and development Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources Conflict Management Seeks to understand conflict through active listening Recognizes conflicts as an opportunity to learn and improve Resolves situations using facts involved, ensuring consistency with policies and procedures Escalates issues as appropriate Developing Direct Reports and Others Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly Provides challenging assignments for the purpose of developing others Uses coaching and feedback opportunities to improve performance Identifies training needs and supports resources for development opportunities Business and Financial Acumen Understands guest and competition; translates and applies own expertise to address business opportunities Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals Understands, analyzes and communicates the key performance/profit levers and manages to these measures 2020 Coastal Franchising, LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Company Introduction Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.



  • Roanoke, Virginia, United States Papa John's Full time

    Papa John's is a dynamic American pizza restaurant franchise with over 30 years of experience in serving delicious pizzas and innovative new products. As a Restaurant Operations Manager, you will be part of our management team that strives for perfection in everything we do.Job SummaryWe are looking for a highly motivated and reliable individual to join our...


  • Roanoke, Virginia, United States Wendy's Full time

    About UsWendy's of Western Virginia is a locally owned franchise with 14 restaurants, serving customers across Roanoke and Lynchburg. We're committed to delivering exceptional food in a friendly and fast-paced environment.Job SummaryWe're seeking an experienced Restaurant Operations Manager to assist our team in managing both staff and operations at one of...


  • Roanoke, Virginia, United States Wendy's Full time

    Restaurant Leadership Opportunity Wendy's is seeking a talented Assistant Manager to join our team! As an Assistant Manager, you will play a key role in leading our restaurant team to deliver exceptional customer experiences and drive sales growth. Your responsibilities will include: Managing store operations, including inventory management,...


  • Roanoke, Virginia, United States Snowshoe Mountain Full time

    About Restaurant Supervisor at Snowshoe MountainWe are seeking an experienced Restaurant Supervisor to join our team at Snowshoe Mountain Resort. This role involves managing diverse dining settings, ensuring high-quality service and guest satisfaction while overseeing staff compliance with regulations.This seasonal position requires working flexible hours...

  • Front of House Manager

    3 months ago


    Roanoke, United States The River and Rail Restaurant Full time

    Job Title: Front of House ManagerLocation: The River and Rail Restaurant, Roanoke, VAAbout Us:The River and Rail is a beloved dining destination in Roanoke, VA, known for its warm hospitality, locally sourced ingredients, and commitment to providing an exceptional dining experience. We take pride in our Southern-inspired menu, craft cocktails, and inviting...


  • Roanoke Rapids, United States Zaxby's Full time

    Restaurant General Manager at Zaxby's summary: As a Restaurant General Manager at Zaxby's, you'll lead a team to create a positive culture while overseeing daily restaurant operations, including staffing, sales growth, and guest experience. You will execute action plans aligned with company objectives and maintain compliance with all operational...


  • Roanoke Rapids, United States Zaxby's Full time

    Restaurant General Manager at Zaxby's summary: As a Restaurant General Manager at Zaxby's, you'll lead a team to create a positive culture while overseeing daily restaurant operations, including staffing, sales growth, and guest experience. You will execute action plans aligned with company objectives and maintain compliance with all operational...


  • Roanoke, Virginia, United States Wendy's of Western Virginia Inc Full time

    Company OverviewWelcome to Wendy's of Western Virginia Inc, a leading quick service restaurant chain with 14 locations across Roanoke and Lynchburg. We're committed to delivering exceptional quality, service, and cleanliness to our customers.


  • Roanoke Rapids, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...


  • Roanoke, United States Snowshoe Mountain Full time

    Restaurant Supervisor at Snowshoe Mountain summary: As a Restaurant Supervisor at Snowshoe Mountain Resort, you will manage diverse dining settings, ensuring high-quality service and guest satisfaction while overseeing staff compliance with regulations. This seasonal role involves working flexible hours and fostering positive staff relations while...


  • Roanoke, Virginia, United States WV Restaurant Management Full time

    Job SummaryAs a Guest Service Attendant, you will play a key role in delivering exceptional customer experiences, ensuring a clean and welcoming environment, and providing accurate cash handling and multi-tasking skills.We are seeking a motivated individual who is eager to build a career with WV Restaurant Management, a leader in the Video Lottery industry....


  • Roanoke, Virginia, United States Snowshoe Mountain Full time

    Job SummaryWe are seeking a Logistics Coordinator to manage inventory and deliver food products to various mountain restaurants at Snowshoe Mountain Resort. This seasonal role requires early morning starts and involves both warehouse tasks and scenic mountain deliveries.About the JobManage inventory, stack boxes efficiently, and keep everything running...

  • General Manager

    1 week ago


    Roanoke, United States Arby's Full time

    We’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you’re in the right place if you’re here for: Weekly Pay Bonus Program* Free Shift...

  • General Manager

    1 week ago


    Roanoke, United States Arby's Full time

    We’re glad you’re here. You may know us as the brand with Roast Beef and Curly Fries – but we are also crafting incredible career opportunities. As a General Manager, you could be the one helping your restaurant management team and team members to success. You! And you’re in the right place if you’re here for: Weekly Pay Bonus Program* Free Shift...


  • Roanoke, United States SpotOn: Sales (Career Site) Full time

    Job DescriptionJob DescriptionAt SpotOn, we help restaurants and small businesses compete and win with flexible payment and software technology backed by real people who really care. Every SpotOn tool, from seamless point-of-sale systems to integrated restaurant management solutions, is designed to help local businesses increase profits and create better...


  • Roanoke, VA, United States The River and Rail Restaurant Full time

    Job Title: Front of House ManagerLocation: The River and Rail Restaurant, Roanoke, VAAbout Us:The River and Rail is a beloved dining destination in Roanoke, VA, known for its warm hospitality, locally sourced ingredients, and commitment to providing an exceptional dining experience. We take pride in our Southern-inspired menu, craft cocktails, and inviting...


  • Roanoke Rapids, North Carolina, United States Zaxby's Full time

    Lead a Team to Drive Restaurant SuccessAs a Restaurant General Manager at Zaxby's, you will be responsible for overseeing daily restaurant operations and leading a team to create a positive culture.Key Responsibilities:Execute action plans aligned with company objectivesMaintain compliance with all operational standardsProvide guidance and leadership to the...

  • General Manager

    2 months ago


    Roanoke, United States Taco Bell Full time

    General Manager Are you a highly skilled and motivated individual looking for an immediate opportunity as a Restaurant General Manager? Do you thrive in a dynamic and fast-paced environment? If your answer is yes, then this is the perfect job for you! The Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment,...


  • Roanoke Rapids, North Carolina, United States Zaxby's Full time

    OverviewZaxby's is a leading fast-casual restaurant chain known for its delicious food and welcoming atmosphere. As a General Manager, you will play a key role in executing company goals and creating a positive culture for our team members and guests.

  • Restaurant Delivery

    3 weeks ago


    Roanoke, United States DoorDash Full time

    Your Time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.As a Dasher, you can be your own boss and enjoy the flexibility of choosing when, where, and how much you earn. All you need is a mode of transportation (bike, car,...