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Field Support System Engineer

2 months ago

Richardson, United States InfoVision Full time

Position: Field Support System Engineer

Location: [Richardson TX]





Responsibilities:

Provide technical support and troubleshooting for hardware, software, and network issues in field locations.
Install, configure, and maintain computer systems, networks, and peripherals in field offices.
Collaborate with internal teams to ensure timely resolution of technical issues.
Document and maintain accurate records of IT assets, configurations, and issues.
Train end-users on the proper use of IT equipment and systems.
Assist in the planning and implementation of IT projects in field locations.
Stay up-to-date with emerging technologies and trends in the field.

Requirements:

Bachelor's degree in Computer Science, Information Technology, or related field.
Proven experience as a Field Support System Engineer or similar role.
Strong knowledge of computer hardware, software, networks, and peripherals.
Excellent troubleshooting and problem-solving skills.
Ability to work independently and in a team environment.
Strong communication and interpersonal skills.
Relevant certifications (e.g., CompTIA A+, Network+, etc.) are a plus.