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Patient Services Rep

2 months ago

Locust Grove, United States Ardent Health Full time
Overview

Join our team as a day shift , full-time , Patient Services Rep (PSR) in Locust Grove, OK.

Fulfilling your purpose begins here:

People First, Always. Here's how we take care of our people:
  • Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more
Your team is bigger than your department:
  • Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.
  • We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.
Responsibilities
  • This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.
  • Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.
  • Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.
  • Answers telephone promptly in a customer friendly manner. Collects and verifies accurate patient information and enters into registration system.
  • Receives payment for services and correctly completes charge slips for data entry.
  • Committed to being a team player by performing all duties as required or assigned to provide quality patient care.
  • The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.
Qualifications

Job Requirements
  • High School Diploma or GED
  • Basic computer knowledge
  • Basic understanding of insurance, referrals and medical record
Preferred Job Requirements
  • Previous customer service experience
  • Previous medical office experience