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Performing Arts Box Office Ticketing

2 months ago


Washington, United States John F. Kennedy Center for the Performing Arts Full time

About The Kennedy Center

"I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit." - President John F. Kennedy

The Kennedy Center is the nation's cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.

At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to leverage their diverse perspectives, life experiences, and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Mission Statement: As the nation's performing arts center and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.

Why Join Us

We offer a comprehensive range of benefits to all employees including:

  • Staff offers for discount tickets
  • We like to have fun Check out the Kennedy Center National Dance Day 2023 staff video

Job Description

This is a Union position and pay will be determined by the CBA.

The purpose of this position is to sell tickets for all performances within the Kennedy Center and to assist in the overall functions of the Box Office.

Key Responsibilities

  • Sell tickets for all Kennedy Center performances in person at the box office window; process tickets for Instant Charge, web, and mail orders; reconcile all sales, exchanges, and returns at the end of each sales session.
  • Stay informed of current information pertaining to all Kennedy Center events.
  • Take direction from venue treasurers and perform tasks as assigned.

Key Qualifications

  • Ticket sales experience and knowledge of ticketing systems.
  • Proven strong customer service orientation as well as a professional demeanor when dealing with the public and colleagues.
  • Written and verbal communication skills and strong basic math skills; proven accuracy and attention to detail.
  • Interest in and knowledge of the performing arts.
  • Candidate must be local or willing to relocate to the DMV area.
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