Call Center Representative

2 weeks ago

Hampton, United States TEKsystems Full time

As the Customer Service Representative If you’re ready to explore the next step in your career: You’ll enjoy… Career Opportunities – Tons of growth opportunities for your career Standard Hours – 100% remote role. Monday-Friday 8:00 AM- 5:00 PM ET (schedule needs open availability during open enrollment season) Competitive Pay - $15.00 an hour Expedited Interviews – Access to additional Resume support and pre-interview questions A day in the role… Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. Respond effectively to all forms of inbound and outbound contacts. Track and document all inquiries using the applicable systems. Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. Facilitate the fulfillment of caller requests for materials via mail, email, or download. Facilitate translation services for non-English speaking callers according to procedures. Escalate calls or issues to the appropriate designated staff for resolution as needed. Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. Perform other duties as assigned by management. Necessary Skills and Strengths: Call Center | Customer Service | Medicaid | Data Entry | Inbound Calls | High Call Volume | Problem Solving Skills Core Experience: Customer Service Experience Call Center (1 year) High School diploma or equivalent Strong data entry and telephone skills About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

  • Call Center Representative

    2 weeks ago

    Hampton, United States TEKsystems Full time

    As the Customer Service Representative If youre ready to explore the next step in your career: Youll enjoy Career Opportunities Tons of growth opportunities for your career Standard Hours 100% remote role. Monday-Friday 8:00 AM- 5:00 PM ET (schedule needs open availability during open enrollment season) Competitive Pay - $15.00 an hour Expedited Interviews...

  • Call Center Representative

    4 weeks ago

    Hampton, United States TEKsystems Full time

    As the Customer Service Representative If you’re ready to explore the next step in your career: You’ll enjoy… Career Opportunities – Tons of growth opportunities for your career Standard Hours – 100% remote role. Monday-Friday 8:00 AM- 5:00 PM ET (schedule needs open availability during open enrollment season) Competitive Pay - $ an...

  • Customer Service Representative

    2 weeks ago

    Hampton, Virginia, United States TEKsystems Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems. As a key member of our call center team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key...

  • Customer Service Representative

    1 week ago

    Hampton, Virginia, United States TEKsystems Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems. As a key member of our call center team, you will be responsible for providing exceptional service to our clients and customers, ensuring their needs are met and exceeded.Key ResponsibilitiesAnswering Incoming Calls: Respond to...

  • Call Center Representative

    3 months ago

    Hampton, United States 116508 Innovation At Work Full time

    Job DescriptionJob DescriptionDescription:Essential Duties & Responsibilities (included but not limited to)The candidate shall possess the ability to operate a switchboard with speed and accuracy. Ability to supervise subordinates. Ability to handle moderately complex clerical duties. Ability to deal effectively with department employees by telephone....

  • Outside Parts Sales Representative

    4 months ago

    Hampton, United States Norfolk Truck Center- Hampton Full time

    Norfolk Truck Center, an established truck dealer in Virginia is looking to add an outside parts salesman to our Hampton location. We are a family-owned establishment, which means we value quality family time while working only Monday – Friday, * NO WEEKENDS * Candidate must be dependable, punctual, have a clean driving record and a proven sales...

  • Outside Parts Sales Representative

    3 months ago

    Hampton, United States Norfolk Truck Center- Hampton Full time

    Job DescriptionJob DescriptionNorfolk Truck Center, an established truck dealer in Virginia is looking to add an outside parts salesman to our Hampton location. We are a family-owned establishment, which means we value quality family time while working only Monday – Friday, * NO WEEKENDS * Candidate must be dependable, punctual, have a clean driving...

  • Customer Service Representative

    2 weeks ago

    Hampton, United States TEKsystems Careers Full time

    As the*Customer Service Representative* *If you’re ready to explore the next step in your career:* *You’ll enjoy…* *Career Opportunities*– Tons of growth opportunities for your career *Standard Hours*– 100% remote role. Monday-Friday 8:00 AM- 5:00 PM ET (schedule needs open availability during open enrollment season) *Competitive Pay*- $15.00 an...

  • Customer Service Representative

    2 weeks ago

    Hampton, United States TEKsystems Full time

    As theCustomer Service Representative If you’re ready to explore the next step in your career: You’ll enjoy… Career Opportunities – Tons of growth opportunities for your career Standard Hours – 100% remote role. Monday-Friday 8:00 AM- 5:00 PM ET (schedule needs open availability during open enrollment season) Competitive Pay - $15.00 an hour...

  • Customer Service Representative

    2 weeks ago

    Hampton, United States TEKsystems Full time

    As theCustomer Service Representative If youre ready to explore the next step in your career: Youll enjoy Career Opportunities Tons of growth opportunities for your career Standard Hours 100% remote role. Monday-Friday 8:00 AM- 5:00 PM ET (schedule needs open availability during open enrollment season) Competitive Pay - $15.00 an hour Expedited...

  • Inside Sales Representative

    3 months ago

    Hampton, United States Government Employees Insurance Company Full time

    Sales Representative – Virginia Beach, VASalary: $18.86 per hour / $38,002.90 annually* +10% evening differential for applicable shifts**Potential to earn additional monthly sales incentives, once trained!*At GEICO, our associates are the heart of our company. We’re looking for Sales Representatives for our Virginia Beach, VA office who are driven,...

  • Patient Access Representative

    21 hours ago

    Hampton, Iowa, United States Trinity Health Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Patient Access Representative to join our team at Trinity Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth flow of patients through our healthcare system.Key ResponsibilitiesValidate and obtain demographic, clinical, financial, and insurance...

  • Customer Relations Representative

    21 hours ago

    Hampton, United States OED Solutions Full time

    We specialize in creating unique and personable advertising campaigns focused on lead generation for our clients. Our company has experienced unprecedented growth this year, thanks to our commitment to exceptional customer service and innovative marketing strategies. If you have great people skills and enjoy working with the public, we want to meet you! We...

  • Customer Relations Representative

    1 month ago

    Hampton, United States OED Solutions Full time

    We specialize in creating unique and personable advertising campaigns focused on lead generation for our clients. Our company has experienced unprecedented growth this year, thanks to our commitment to exceptional customer service and innovative marketing strategies. If you have great people skills and enjoy working with the public, we want to meet you! We...

  • Customer Relations Representative

    1 month ago

    Hampton, United States OED Solutions Full time

    Job DescriptionJob DescriptionWe specialize in creating unique and personable advertising campaigns focused on lead generation for our clients. Our company has experienced unprecedented growth this year, thanks to our commitment to exceptional customer service and innovative marketing strategies.If you have great people skills and enjoy working with the...

  • Customer Experience Representative

    2 months ago

    Hampton, United States Government Employees Insurance Company Full time

    Customer Service Representative – Virginia Beach, VASalary: $20.35 per hour / $ 41,005.25 annually When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Virginia Beach,...

  • Facility Service Representative

    4 months ago

    Hampton, United States Sierra Lobo, Inc Full time

    Overview Sierra Lobo, offers customers a full range of professional and technical capabilities, including Test and Evaluation, Systems Engineering, and Advanced Technologies. We also develop products and processes related to Cryogenic Fluid and Thermal Management Systems, Densified Propellant Management Systems, and Prototype Extreme Pressure and...

  • Leasing Representative

    2 months ago

    Hampton, United States Prg Real Estate Management Inc Full time

    Job DescriptionJob DescriptionIf you’re driven, dedicated, and eager to build a career around developing and sustaining meaningful relationships, our customer-oriented Leasing Representative opportunity at The Constellations on King Apartments in Hampton, VA is perfect for you!PRG Real Estate is looking for an enthusiastic, seasoned Leasing Representative...

  • Sales Representative

    3 months ago

    Hampton, United States Bluegreen Vacations Full time

    What to expect as a Full- Time Sales Representative inside of our location at the Bass Pro Shop in Hampton, VA:You will utilize your unique personality and passion to engage and meet face to face with potential customers to generate leads and sell our affordable, family friendly mini vacation getaways. We know that this is an entry level position, which is...

  • Customer Service Representative

    2 weeks ago

    Hampton, VA, United States TEKsystems Careers Full time

    As the *Customer Service Representative* If you’re ready to explore the next step in your career:*You’ll enjoy…*Career Opportunities* – Tons of growth opportunities for your careerStandard Hours* – 100% remote role. Monday-Friday 8:00 AM- 5:00 PM ET (schedule needs open availability during open enrollment season)Competitive Pay* - $15.00 an...