Senior Registration Assoc

OverviewSenior Registration Associate – Cardiology Assoc – Albany, NY - FTThe Senior Registration Associate is responsible for performing and coordinating clerical duties related to the efficient and service-oriented operation of a medical practice. This position is located at 2 Palisades Dr. Albany, NY.DescriptionPerform and coordinate front-end functions to ensure achievement of established revenue cycle metrics, consistent with excellence standards and practice workflows:Scheduling and registrationCheck-inCheck-outCharge entry/claimsEnd of day processesGeneral duties including but not limited to:Document processingScanningInbox monitoringResponsibilitiesEnsure distribution of work throughout the team is sufficient to meet daily schedulesDisplay leadership qualitiesManages daily staffing needs in coordination with office and float pool managersServe as a mentor and role model to all colleaguesSchedules patient appointments to maximize patient accessHandles all incoming calls and directs appropriatelyRegisters patient, obtains necessary consent forms and patient demographic dataCollects co-pay at check-in/or check-out when applicable. Documents monies collected and generate patient receiptsActs as liaison between patients and clinical staff; monitors for delays and informs patientSchedules all follow-up appointments at check-out, including ancillary and/or diagnostic testsObtains pre-authorizations for diagnostic testing for specialist office visits as assignedObtains referrals for specialist office visitsConsistently and accurately passes charges in accordance with office policies and proceduresInformation Processing: Understands and performs parsing process on a daily basis to electronically file information into the Electronic Medical Record. Parses accurately in compliance with expected standardsMaintains patient confidentiality and adheres to HIPAA regulationsWorks cooperatively with all team members to ensure quality patient care at all timesCommunicates respectfully and effectively with providers, clinical staff, colleagues, managers and othersCross covers other areas neededWhat you will needStrong leadership skills requiredAssociate’s degree preferred, High School Diploma/Equivalent RequiredDemonstrated proficiency with Microsoft Office product and other computer applicationsDemonstrated experience with delivering successful customer serviceDemonstrated experience with handling multiple priorities in a deadline driven environmentManaging difficult customers respectfully and without confrontationPrevious medical office experience preferredAbility to lift 25 lbs.Pay RangePay Range : $18.50 - $26.50Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.Our CommitmentRooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran #J-18808-Ljbffr