Lead Patient Registration Associate

3 weeks ago


City of Rochester, United States Highland Hospital of Rochester NY Full time

Lead Patient Registration Associate Join to apply for the Lead Patient Registration Associate role at Highland Hospital of Rochester NY Highland Hospital is seeking a Lead Patient Registration Associate for our Red Creek Cardiology office. Hours will be Monday‑Friday from 8am‑4:30pm. The Lead Clerical Team Member plays a pivotal role in managing patient‑facing administrative operations in a fast‑paced outpatient cardiology clinic. This lead position guides and mentors clerical staff, oversees and optimizes daily workflows, and ensures delivery of exceptional patient service. Success requires strong emotional intelligence, collaboration with clinical and administrative teams, and a commitment to fostering a respectful, empathetic, and resilient work environment. Salary Range $20.30 – $26.87 an hour The referenced pay range represents the minimum and maximum compensation for this role. Individual salaries will be set within the range based on market data, education, experience, qualifications, and internal equity considerations. Job Requirements Education: High school or GED required. Associate degree in Secretarial Science or equivalent medical‑setting experience preferred. Experience: 2–3 years working in a medical office preferred; candidates with 1–2 years of experience and proven leadership skills will be considered. License/Certification required: – Skills: Computer and medical terminology experience required; medical billing experience preferred; strong communication skills required. Employment Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Other Industry: Hospitals and Health Care Auto req ID: 17466BR. City: Rochester. Area of Interest: Clerical. Employment status: Full‑time. Hours/Week: 40. #J-18808-Ljbffr



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