Technical Writing
4 weeks ago
- Collaborate with software developers, business analysts, and project manager to gather technical information and understand project requirements.
- Create and maintain technical documentation, including user guides, API documentation, technical specifications, and release notes.
- Translate complex technical concepts into clear, easy-to-understand documentation for both technical and non-technical audiences.
- Review and edit existing documentation to ensure accuracy, clarity, and consistency.
- Keep documentation up to date with software updates and changes and manage version control.
- Conduct regular quality assurance checks on documentation to ensure its accuracy and relevance.
- Work with cross-functional teams to improve and streamline the documentation process and information flow.
- Responsible for writing and editing technical documentation.
- Develop and maintain installation, configuration and how-to documentation, on-line help and troubleshooting and maintenance documentation for technical and non-technical staff.
- Work with technical and business staff to analyze documentation requirements.
- May develop curriculum and instructional design, including development of teaching aids.
- Maintain the project document repository.
- 3+ years of document development experience.
- Bachelor's degree or equivalent combination of recent, relevant work experience.
- Have exceptional written and oral communication skills.
- Proficient in Microsoft Product Suites (Word, Excel, PowerPoint, and Visio).
- Experience in the development of documents based on information obtained through requirements gathering.
- Experience using SharePoint.
- Significant writing, proofreading, and editing skills.
- Experience utilizing time management capabilities in high stress writing environments.
- Must be well organized and possess excellent team building skills.
- Prior experience as a technical writer for a technical software development project.
- Prior experience with the Commonwealth of Kentucky or other state government agencies.
- Organizational and planning skills.
- Outstanding communication skills.
- Information gathering and monitoring skills.
- Problem analysis and problem-solving skills.
- Judgment and decision-making ability.
- Initiative and Adaptability.
- ttention to detail and accuracy.
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