Teller

2 weeks ago

savannah, United States Georgia Heritage Federal Credit Union Full time

Purpose


Perform a wide range of transactional duties to serve members with high accuracy. Maintain accurate transactional records providing basic cash receipt and payment services in accordance with credit union policies and procedures. Provide excellent service to our members at all times.


Duties and Responsibilities


  • Greet and welcome members to the credit union in a courteous, professional, and timely manner, providing prompt, accurate, and efficient member transactions.
  • Must adhere to GHFCU Sales and Service Standards.
  • Receive share drafts/checks and cash for deposits to accounts, verify amounts, examine share drafts/checks for proper endorsement, and accurately enter deposits into core system.
  • Place holds on accounts per policy and procedures. Read all account notes and alerts and follow by accordingly. Ask for assistance from senior staff if unsure how to proceed.
  • Cash share drafts/checks and process withdrawals; pay out money after verification of identification, account ownership and account balances.
  • Process cash advances and money orders following all operational procedures.
  • Process mortgage, consumer loan, and other payments according to operational procedures. Ensure accuracy when posting payments.
  • Process mail or back office transactions when assigned.
  • Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by tellers. 
  • Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules, and regulations for the teller area, including robbery procedures.
  • Promote, explain, and cross-sell all credit union products and services as well as consumer and mortgage loans.
  • Meet or exceed monthly teller referral goals by cross-selling additional products and services to our members and must support Branch Managers cross-selling requests.
  • Follow all dual control procedures per policy at all times.
  • Verify cash/coin when received/sold from/to the branch vault according to procedures.
  • Balance checks and cash drawer at the end of the shift. Compare Teller Capture totals to Core system check totals to ensure accuracy. Research and resolve discrepancies. Report all unresolved discrepancies to Branch Manager before posting any outages. 
  • Ensure that the teller station is neat and tidy and properly stocked with forms, supplies, brochures, etc.





  • Report malfunctions of teller terminals and other equipment used at the teller station to Branch Manager.
  • Be available to work according to your assigned branch schedule. Future Saturday hours or extended hours may be added.
  • The ability to travel and work at another branch office if needed.
  • Dress professionally at all times.
  • Other duties as assigned.

 

Qualifications

 

·        High school diploma or equivalent

·        Minimum Teller experience of one (1) year in a financial institution or retail sales environment that involves cash handling, customer service and sales.

 

 

Skills

·        Attention to detail and basic math and numeric sequencing aptitude

·        Good judgement in order to evaluate identities, accounts, checks, and currency

·        Interpersonal skills and provide exceptional member experience with all member interactions

·        Ability to communicate with members and others at all levels of the Credit Union, in both written and verbal formats

·        Working knowledge of Microsoft Word and Excel software applications



Disclaimer:

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to be interpreted as an exhaustive record of all duties, responsibilities and qualifications required of employees assigned to this job.


  • Teller

    3 weeks ago

    Savannah, United States Georgia Heritage Federal Credit Union Full time

    PurposePerform a wide range of transactional duties to serve members with high accuracy. Maintain accurate transactional records providing basic cash receipt and payment services in accordance with credit union policies and procedures. Provide excellent service to our members at all times.Duties and ResponsibilitiesGreet and welcome members to the credit...

  • Teller

    3 weeks ago

    Savannah, United States Georgia Heritage Federal Credit Union Full time

    PurposePerform a wide range of transactional duties to serve members with high accuracy. Maintain accurate transactional records providing basic cash receipt and payment services in accordance with credit union policies and procedures. Provide excellent service to our members at all times.Duties and ResponsibilitiesGreet and welcome members to the credit...

  • Teller

    3 weeks ago

    savannah, United States Georgia Heritage Federal Credit Union Full time

    PurposePerform a wide range of transactional duties to serve members with high accuracy. Maintain accurate transactional records providing basic cash receipt and payment services in accordance with credit union policies and procedures. Provide excellent service to our members at all times.Duties and ResponsibilitiesGreet and welcome members to the credit...

  • Wells Fargo

    3 weeks ago

    Savannah, United States WELLS FARGO BANK Full time

    Why Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. #LivingTheWellLife means you're supported in life, not just work. It means having a competitive salary, a robust benefits package, and programs to...

  • Customer Service Representative

    4 weeks ago

    Savannah, Georgia, United States United Community Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Part Time Teller to join our team at United Community Bank. As a Part Time Teller, you will be responsible for providing exceptional customer service, assisting with various banking needs, and maintaining a positive image of the Bank.Key ResponsibilitiesAssist customers with inquiries regarding...

  • Branch Operations Associate Manager- Savannah Mall-Savannah, GA

    7 days ago

    Savannah, United States WELLS FARGO BANK Full time

    About this role: Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role, you will: * Lead and supervise risk and the operations of teller functions to deliver...

  • Branch Operations Associate Manager- Savannah Mall-Savannah, GA

    2 weeks ago

    Savannah, United States Wells Fargo Full time

    About this role:Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.In this role, you will:Lead and supervise risk and the operations of teller functions to deliver...

  • Armed Driver Guard

    1 month ago

    Savannah, United States MSCCN Full time

    With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers,...

  • Call Center Representative

    1 week ago

    Savannah, United States Georgia Heritage Federal Credit Union Full time

    Purpose Provide leadership to other call center representatives and assist in problem resolution. Provide information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service. Duties and Responsibilities 1. Serve membership by providing service and information in a...

  • Call Center Representative

    1 week ago

    Savannah, United States Georgia Heritage Federal Credit Union Full time

    PurposeProvide leadership to other call center representatives and assist in problem resolution. Provide information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.Duties and Responsibilities1.     Serve membership by providing service and information...

  • Call Center Representative

    2 weeks ago

    Savannah, United States Georgia Heritage Federal Credit Union Full time

    PurposeProvide leadership to other call center representatives and assist in problem resolution. Provide information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.Duties and Responsibilities1.     Serve membership by providing service and information...

  • Call Center Representative

    7 days ago

    savannah, United States Georgia Heritage Federal Credit Union Full time

    PurposeProvide leadership to other call center representatives and assist in problem resolution. Provide information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.Duties and Responsibilities1.     Serve membership by providing service and information...

  • Call Center Representative

    2 weeks ago

    savannah, United States Georgia Heritage Federal Credit Union Full time

    PurposeProvide leadership to other call center representatives and assist in problem resolution. Provide information and member support concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.Duties and Responsibilities1.     Serve membership by providing service and information...

  • Armed Driver Guard

    1 month ago

    Savannah, United States Loomis Full time

    With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial institutions and retail businesses across the US. Loomis prides itself on providing employees with opportunities for career advancement and job satisfaction. In fact, many of our company's managers,...