EHR Application Analyst

1 week ago

Boston, United States Harbor Health Services, Inc. Full time

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. We are currently seeking a talented Electronic Health Records (EHR) Application Analyst to join our Clinical Applications Team. Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more

This is not a remote position and requires working on site in the Boston and surrounding areas. Some hours may be hybrid but majority will require being on site to perform duties.

Role:

The Electronic Health Records (EHR) Application Analyst is responsible for supporting digital strategies, implementation, testing & training efforts and providing support. The EHR Application Analyst must be able to proactively identify opportunities an apply technologies to clinical and business processes by informing and advising internal customers on EHR build & functionality, costs, benefits, implementation & support requirements. The EHR Applications Analyst must develop and maintain credibility and effective working relations with internal customers while serving as a vendor liaison. Our ideal candidate is an adaptable, forward-thinking individual with the ability to manage complex demands from end-users and organization strategic goals.

Responsibilities:

Responsible for system analysis, design, workflows, configuration, testing, implementation, application & end-user support, and issue resolution.
Prepares supporting documentation related to system builds, workflows (Visio), test scripts, staff trainings, standard operating procedures, and user guides.
Escalates issues that adversely impact deliverables and timelines.
Communicates and articulates clearly with project stakeholders and colleagues.
Achieves and maintains required Epic® or applicable EHR certifications.
Stays current with new application functionality and service pack enhancements.
Conducts one-on-one and large-group training sessions using dynamic, creative training tools.
Contributes to the data integrity efforts, governance, data structure standards and policies.
Assists with phone-support and completes support tickets within established service level agreements (SLAs).
Utilizes ticket tracking system according to department guidelines and best practices.
Acts as a liaison between IT, customers and/or vendors.
Conducts or participates in meetings with all clinical and operational areas using the software application.
Develops and maintains trust-based, confidence-inspiring relationships with the end-user community.
Mentor colleagues enhancing application knowledge.
During emergency operations may be required to report to work or remain at work
Provides on-call / after-hours support as required.

Requirements:

Bachelor’s Degree in a related field, Master’s level degree MBA, MPH, or Health Informatics preferred
May substitute Associate’s degree in a related field with 2 years of experience in a healthcare setting OR 4 years of experience in a healthcare setting accepted in lieu of a Bachelor’s degree
1-3 years of experience in a healthcare setting, may substitute two years of experience in a customer service and/or training environment in lieu of two years of experience in a healthcare setting
Minimum of 2 years of experience using health information technology or leading industry Electronic Health Records (I.e., Epic®, Cerner, Meditech, NextGen) or ancillary clinical systems
Familiarity with Federally Qualified Health Centers (FQHCs) or Program of All-inclusive Care for the Elderly (PACE) operations preferred
Epic® / EHR Certifications from respective vendor preferred
Practical knowledge of interoperability concepts, including messaging standards (HL7, FHIR, etc.) preferred
Proven record of providing exceptional customer service and demonstrated ability to work with difficult and/or needy customers
Computer savvy with intermediate skills in Windows and Microsoft Office
Proven experience with in-person/elbow-to-elbow training and/or education experience
Excellent verbal, written and presentation skills
Proven ability to lead ongoing and project-specific workstreams
Upbeat, enthusiastic, and professional demeanor.
May be required to travel occasionally between one or more sites; must be able to travel between sites in a timely manner

Required Certifications and/or Licenses:

Epic® Certification – Within 6-18 months of hire, if applicable.
EHR Certification – From respective vendor certification program within 6-18 months of hire, if applicable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

  • Application Analyst

    1 month ago

    boston, United States Compunnel Inc. Full time

    Detailed Description of Services:At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. The MBTA’s core values are safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on...

  • Application Analyst

    1 month ago

    boston, United States Compunnel Inc. Full time

    Detailed Description of Services:At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. The MBTA’s core values are safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on...

  • Application Analyst

    2 months ago

    Boston, United States Compunnel Inc. Full time

    Detailed Description of Services:At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. The MBTA’s core values are safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on...

  • Healthy Planet Analyst III

    3 weeks ago

    Boston, United States Boston Medical Center Full time

    POSITION SUMMARY: The Healthy Planet Analyst III is a senior application analyst responsible for aligning IT technology solutions with BMC value based care (VBC) strategies. The Healthy Planet Analyst III is responsible for proactively identifying opportunities to apply technologies to clinical and operational business needs by informing and advising VBC as...

  • Application Analyst

    2 months ago

    boston, United States Eliassen Group Full time

    We can facilitate w2 and c2c consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insuranceRate: $50 - $55/ hr. w2At our state client, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by...

  • Application Analyst

    1 month ago

    boston, United States Eliassen Group Full time

    We can facilitate w2 and c2c consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insuranceRate: $50 - $55/ hr. w2At our state client, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by...

  • IAM Analyst

    1 month ago

    Boston, Massachusetts, United States Saxon Global Full time

    Job Summary: We are seeking an experienced IAM Analyst to join our team at Saxon Global. The successful candidate will be responsible for all aspects of identity access administration requests, collaborating with others in the Identity and Security teams to establish standard operations, new capabilities, and providing input on developing access standards...

  • Epic Patient Access Analyst

    1 week ago

    Boston, United States Community Technology Cooperative Full time

    Job DescriptionJob DescriptionLocation: RemoteEmployee Type: ExemptRequired Degree: 4 Year DegreeManage Others: NoMinimum Experience: 3 YearsFull Description: The Application Analyst IV position will be housed under a subsidiary organization of C3, Community Technology Cooperative, LLC (CTC) to implement, maintain, support, and maximize the use of clinical,...

  • Mobile Device Applications Analyst I

    4 weeks ago

    Boston, Massachusetts, United States Boston Medical Center Full time

    Job Summary:The Mobile Device Applications Analyst I is a key member of the IT team at Boston Medical Center, responsible for aligning technology solutions with business strategies. This includes managing the organization's cellular device program, associated vendors, and projects to upgrade phones and applications as needed.Key Responsibilities: Manages the...

  • Trading Application Support Analyst

    2 months ago

    Boston, United States Insight Investment Full time

    Insight Investment is looking for a Trading Application Support Analyst to join the team in Boston. The Trading Application Support team provides investment application support across all areas of the Insight business.The role is user-facing, and its purpose is to ensure that the day-to-day (BAU) IT needs of the business are met. The team deals with a wide...

  • Trading Application Support Analyst

    3 weeks ago

    boston, United States Insight Investment Full time

    Insight Investment is looking for a Trading Application Support Analyst to join the team in Boston. The Trading Application Support team provides investment application support across all areas of the Insight business.The role is user-facing, and its purpose is to ensure that the day-to-day (BAU) IT needs of the business are met. The team deals with a wide...

  • Trading Application Support Analyst

    1 month ago

    boston, United States Insight Investment Full time

    Insight Investment is looking for a Trading Application Support Analyst to join the team in Boston. The Trading Application Support team provides investment application support across all areas of the Insight business.The role is user-facing, and its purpose is to ensure that the day-to-day (BAU) IT needs of the business are met. The team deals with a wide...

  • Application Analyst

    4 weeks ago

    Boston, Massachusetts, United States Trillium Staffing Full time

    The Transit Operations Specialist will perform system analysis, application administration, and application support activities for the HASTUS application, a transit scheduling and operations management application for the public transit industry.HASTUS is a specialized application utilized for transit operations management. The application consists of an...

  • Clinical Systems/EHR Quality Data Specialist

    1 month ago

    boston, United States US Tech Solutions Full time

    Duration: 6 months contract Job Description:This position is responsible for working with the care team to support the development of quality measures, code the technical specifications to operationalize the measures, and create the reporting and dashboards for the care team's needs. Responsibilities:Extract data from various sources, including electronic...

  • Clinical Systems/EHR Quality Data Specialist

    1 month ago

    Boston, United States US Tech Solutions Full time

    Duration: 6 months contract Job Description:This position is responsible for working with the care team to support the development of quality measures, code the technical specifications to operationalize the measures, and create the reporting and dashboards for the care team's needs. Responsibilities:Extract data from various sources, including electronic...

  • Clinical Systems/EHR Quality Data Specialist

    1 month ago

    boston, United States US Tech Solutions Full time

    Duration: 6 months contract Job Description:This position is responsible for working with the care team to support the development of quality measures, code the technical specifications to operationalize the measures, and create the reporting and dashboards for the care team's needs. Responsibilities:Extract data from various sources, including electronic...

  • IT Epic Manager

    1 week ago

    Boston, United States Boston Children's Hospital Full time

    77844BRInformation Systems-Financial ApplicationsJob Posting DescriptionBoston Children’s Hospital’s recently completed a major enterprise EHR system initiative (Project Mosaic) that will further strengthen the care we provide patients and families. Project Mosaic was a 18-month implementation of a new unified EHR platform consolidating two systems into...

  • IT Epic Manager

    4 days ago

    Boston, United States Boston Children's Hospital Full time

    77844BRInformation Systems-Financial ApplicationsJob Posting DescriptionBoston Children’s Hospital’s recently completed a major enterprise EHR system initiative (Project Mosaic) that will further strengthen the care we provide patients and families. Project Mosaic was a 18-month implementation of a new unified EHR platform consolidating two systems into...

  • Business Applications Specialist

    4 weeks ago

    Boston, Massachusetts, United States Suffolk Construction Full time

    About Suffolk ConstructionSuffolk Construction is a national enterprise that builds, innovates, and invests. As a leading construction management company, we provide value throughout the entire project lifecycle by leveraging our core construction management services with vertical service lines that include real estate capital investment, design,...

  • Application Specialist

    2 days ago

    Boston, United States Franklin Fitch Full time

    Systems Administrator | iManage or Litera/Intapp | Up To $115,000 + BonusDo you want a role where you will be recognized as an SME for an ever-growing end-user base?Do you want to scale and build out a Hybrid Windows/Office365 environment in a lead role?A leading Legal firm in Boston is looking for an experienced 2-Document & Time Management Administrator to...