Epic Patient Access Analyst

2 months ago


Boston, United States Community Technology Cooperative Full time
Job DescriptionJob Description
  • Location: Remote

  • Employee Type: Exempt

  • Required Degree: 4 Year Degree

  • Manage Others: No

  • Minimum Experience: 3 Years

Full Description: The Application Analyst IV position will be housed under a subsidiary organization of C3, Community Technology Cooperative, LLC (CTC) to implement, maintain, support, and maximize the use of clinical, financial, and administrative portions of the Epic software applications utilized by CTC in conducting daily operations under the direction of the Director of Patient Access.

Responsibilities:

  • Maintaining current clinical, financial, and administrative applications, implementing new clinical, financial, and administrative Epic applications

  • Assisting in the assessment of workflow processes and assisting in process re-engineering to achieve efficiencies in departmental operations

  • Assisting users in developing reports and analyses, troubleshooting, and resolution of application issues

  • Working with the IT Education staff to assist in training users and in the development of documentation

  • Maintaining a level of knowledge about IT operations and network issues and maintaining current industry knowledge

  • Other duties as assigned

Required Skills:

  • Epic Cadence Certification

  • Epic Prelude Certification

  • Minimum of three years' experience as a certified Epic analyst

  • Minimum experience of having participated in at least one Epic implementation

Desired Other Skills:

  • Familiarity with the MassHealth ACO program

  • Familiarity with Federally Qualified Health Centers

  • Experience working in a provider organization

  • Experience working in a managed care environment

  • Experience with anti-racism activities, and/or lived experience with racism is highly preferred

Qualifications:

  • Epic Cadence Certification (required)

  • Epic Prelude Certification (required)

  • Epic Referrals Certification (preferred but not required)

  • Bachelor’s degree in a healthcare-related field, Information Systems or Business Management

C3 is an Equal Opportunity Employer. To provide equal employment and advancement opportunities to all individuals, employment decisions are based on merit, qualifications, and job-related abilities. The Company is committed to a policy of non-discrimination and equal opportunity for all applicants and employees in recruitment, hiring, placement, promotion, compensation, discipline, demotion, transfers, layoffs, return from layoffs, terminations, access to training, and agency-sponsored programs and activities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, ability, veteran status, military service, genetic information, receipt of free medical care, or any other category protected under applicable federal, state or local law.

Company DescriptionCommunity Technology Cooperative (CTC) was formed to help Federally Qualified Health Centers (FQHCs) improve health and equity for under-resourced communities through technology. CTC is governed by FQHCs and is focused on transitioning existing Electronic Health Records (EHR) systems to their FQHC-focused instance of CTC Epic. CTC is partnering with 13 Massachusetts FQHCs today, serving more than 225,000 patients. CTC Epic is currently live at 13 health centers in Massachusetts with plans to expand beyond the state in 2025.Company DescriptionCommunity Technology Cooperative (CTC) was formed to help Federally Qualified Health Centers (FQHCs) improve health and equity for under-resourced communities through technology. CTC is governed by FQHCs and is focused on transitioning existing Electronic Health Records (EHR) systems to their FQHC-focused instance of CTC Epic. CTC is partnering with 13 Massachusetts FQHCs today, serving more than 225,000 patients. CTC Epic is currently live at 13 health centers in Massachusetts with plans to expand beyond the state in 2025.

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