Solution Architect- Pharmacy/Clinical Implementations

OverviewResponsible for providing expert solution knowledge, recommended implementation and maintenance best practices, and process design representing their domain of expertise.Netsmart Overview:At Netsmart, improving care delivery isn't just our aspiration, it's our passionFor more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.Solution Architect:As a Solution Architect within our consulting organization, you are tasked with leveraging your expert solution knowledge to recommend best practices for implementation and maintenance, as well as to design processes within your domain of expertise. Your role entails owning subject matter expertise, overseeing design, and ensuring the successful implementation of a particular component within the overall project.Medication Management Solution Architect: The Medication Management Solution Architect oversees the design of the system from start to finish during the implementation phase. Collaborating closely with clients, they pinpoint workflows and recommend optimal practices in line with industry standards. Acting as the primary source of knowledge, they guide both the project team and the client through the Medication Management implementation process. In this role, you\'ll spearhead client events, oversee clinical data gathering, recommend clinical and myAvatar best practices, analyze and design workflows, create documentation and myAvatar content, coach and mentor the solution team, mediate internal and client conflicts, and address troubleshooting and issue resolution.ResponsibilitiesProvide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.Responsible for guiding clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance.Act as a primary consultant for the client\'s solution troubleshooting, consultation, and knowledge transfer.Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge, and engagement support.Seek to resolve escalated problems and issues using solution knowledge and expertise during installation, operation, maintenance or testing.Manage client expectations and ensure project delivery meets goals of engagement.Coach, mentor and guide solution teams on recommended methodology practices.QualificationsRequiredBachelor\'s degree or equivalent relevant work experienceAt least 5 years of health care information technology implementation or consulting working experienceAt least 2 years Electronic Health Record solution work experienceAt least 1 year of project management experienceAbility to communicate effectively with technical, clinical and operational teamsAbility to document and present architecture concepts, often narrowing complex ideas to a single overviewAbility to build strong client relationships and delivering client-centric solutionsAbility to make sense of complex, high quantity and sometimes contradictory information to effectively solve problemsPreferredAt least 2 years Netsmart EHR solution work experienceExpectationsTravel expected up to 20% of the time as neededPosition may at times require extended or irregular hours outside of traditional office hours to support clients and projects across multiple time zones and any required travelNetsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart\'s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart\'s third party screening provider.All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.Netsmart\'s Job Applicant Privacy Notice may be found here. #J-18808-Ljbffr