Data Center Chief Engineer, Data Center Eng Ops

Job ID: 3122945 | Amazon Data Services, Inc. Amazon Web Services (AWS) is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. The team maintains the critical physical infrastructure that supports Amazon Web Services, ensuring that the data center's MEP operates at 100% availability while maintaining high standards of customer service to teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and third‑party vendors, acting as a singular focal point for all facility operations within a given data center and supporting AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply‑chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key Job Responsibilities Act as the primary escalation point for all facilities‑related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures, and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and work with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams. Assist in the build out of new facilities and in projects to increase current facility efficiency. Work outside of normal business hours for routine maintenance as required, including responding to out‑of‑hours emergency calls. Communicate complex technical information to a non‑technical audience. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, and efficiency. Ensure all safety procedures are adhered to by vendor and Amazon staff. Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance. Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day‑to‑day tasks. Physical Requirements Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations. Regularly lift and/or move up to 39 pounds independently. Participate in group lifts for 40+ pounds. Maintain balance and perform construction tasks while on a ladder. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position. Work in an environment requiring provided ear protection. A Day in the Life This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission‑critical data center facility equipment including electrical support equipment that supports servers that must maintain better than 99.999% uptime. Equipment will include but is not limited to stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, and wet‑cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. The CE directs, trains and supports technicians in their role of providing hands‑on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment‑specific training exercises is also expected. They manage projects from conception to completion. These projects involve independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. Basic Qualifications 3+ years of relevant technical position, or 2+ years of professional or military experience. 3+ years of electrical or mechanical experience. 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience. Preferred Qualifications 3+ years of construction or project management experience. Operating engineering license such as DC II, DC III, or equivalent. Experience in construction or project management. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $83,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Current Government Employees FAQs Before proceeding, please review the following FAQs: https://www.amazon.jobs/en/faqs#faqs-for-us-government-employees #J-18808-Ljbffr