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Corporate Travel Advisor
3 weeks ago
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Corporate Travel Advisor – Seafood and Fisheries Team
Hourly Full-Time
Admin Support
Minneapolis, MN, US
5 days ago
Requisition ID: 2598
Corporate Travel Advisor – Seafood and Fisheries Team
Embark on the next step in your career journey with Direct Travel
As a key member of the Corporate Seafood Team, the Corporate Travel Advisor will be responsible for booking individual and group tickets for fast-paced high-volume Corporate Seafood Accounts.
This role will work closely with our Seafood Team Lead and Team Manager and will report to the Director of Operations.
This position will include shifts. This position is remote based.
Expedition Expectations
Completes domestic and international travel arrangements for clients which may include air, hotel, and ground transportation
Supports one or more accounts
Operates within detailed procedures
Interacts with traveler or travel arranger and provides 1st level of support for customer service and technical issues
Ensures compliance of a client’s travel policy while utilizing DT preferred vendors
Adheres to DT standards in delivering customer service including telephone and email etiquette, and follows prescribed customer service escalation procedure
Follows company standards regarding procedures, utilization of tools, productivity, accuracy of work, and attendance
Attends staff and training meetings for ongoing updates in travel industry and office procedures.
Maintains a favorable working relationship with all other company employees to foster and promote a cooperative working environment
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position
Passport to Success
Minimum 5 years’ experience providing domestic and international travel arrangements
Must demonstrate thorough knowledge of airline ticketing rules and regulations
High proficiency using Airline GDS
Proficient in producing lowest logical airfare within client’s policy
Understands international airfares and international ticketing
Proficient in Internet searches and online booking processes
Thorough working knowledge of exchanging, reissue of tickets
Must be able to thoroughly read, understand and follow client travel policies and guidelines
Thorough understanding of Reading each companies information and following guidelines of their policy
Previous experience handling VIP clientele
Excellent communication skills via email and phone
Ability to meet and exceed required performance standards
Accurate and detail oriented
Work well under pressure and
have the ability to
deal with change and adversity
Working knowledge of Microsoft Office, including Word and Excel
Have knowledge of working in Google Docs
Works well independently as well within a group
Benefits Onboard
In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.
Our Brand Voyage: About Direct Travel
Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 12th on Travel Weekly’s Power List. For more information, visit
www.dt.com
.
Direct Travel is an EOE/AA/Veteran/People with Disabilities employer
If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.
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