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Shift leader

1 month ago

Holland, United States BIGGBY COFFEE Full time

Bring an enthusiastic attitude and reliable leadership every week. Desire to help people grow and to teach others the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store.

Leadership:

i) Learn, model, coach and ensure BIGGBY operational systems are followed

ii) Effectively use the Biggby barista timeline to ensure smooth business operations

iii) Effectively use the Leadership Tools to ensure smooth business operations

iv) Promote a positive and healthy work environment through daily use of company best practices;

v) Assist other leaders to promote employee development and business growth

vi) Communicate openly and honestly with peers and leaders.

vii) Expected to help cover shifts as needed.

Attitude:
•Eager to learn
•Willingness to adopt the Biggby systems and standards
•Genuinely care for our loyal customers

Good communication skills

Duties::

Perform model and teach BIGGBY processes and techniques involving:

  • Cashier (suggestive selling; cash handling; order accuracy)
  • Team Leader
  • Drink-making (use of espresso and other coffee equipment)
  • Food production (preparing bagels and bagel sandwiches)
  • Cleaning
  • Safety procedures
  • Balancing tills
  • Key holder


Requirements::

Able to comfortably lift 30 lbs

Able to stand for duration of shift

Legally authorized to work in the U.S.

Must be at least 18 years old

Reliable transportation

Must work at least 2 shifts per week

Prior food service or coffee house experience