Shuttle Driver

** Shuttle Driver (Seasonal)**

**Job Category****:** Resort Operations **Requisition Number****:** SHUTT03243 Showing 1 location **Job Details**

**Description**

**Essential Duties and Responsibilities (other duties may be assigned):**

**Resort Wide:**

* Consistently follow the I-Serve standards at all times.

* Follow all company and department policies and procedures.

* Operate a multi-passenger vehicle to transport passengers to and from designated locations in accordance with established schedule.

* Assist disabled or special needs passengers in entering, riding, and exiting vehicle and ensures passenger safety at all times.

* Greet and welcome guests warmly.

* Provide general information to guests.

* Answer guests and associates inquiries via telephone and two-way radios.

* Adhere to attendance policy and report to workstation at scheduled start time.

* Maintain an acceptable appearance at all times.

* Perform routine service and maintenance of vehicle(s) including, but not limited to: fuels vehicle, cleans interior/exterior, checks and replaces vehicle fluids, tires, lights, and wipers to ensure ongoing safe operation of vehicle in accordance with established maintenance standards.

* Maintains accurate vehicle and passenger logs of all trips in accordance with established requirements; reports all accidents and completes all associated incident reports as required.

* Report promptly at assigned time of duty and remain on duty status until the designated shift has been completed.

* Attend all mandatory scheduled staff meetings and training.

* Attend safety meetings, keep the workplace in safe condition, and work in a safe manner.

* Report all incidents requiring documentation.

* Inform Supervisors and Managers when supplies are needed and if equipment needs to be repaired.

* Be familiar with all services that the Welk Resort offers on property.

* Participate as part of the Emergency Response Team in the event of an emergency.

* Propose ideas or find ways to improve services, systems, and/or procedures.

* Perform all other duties as assigned.

**Department:**

* Shuttle guest from the resort to various locations.

* Ability to gain the cooperation of passengers.

* Maintain shuttle, resort entry and parking lot cleanliness, including snow removal as necessary.

* Alert management of mechanical and safety issues such as tires, batteries, brakes, etc.

* Execute opening and closing duties per assigned shift

* All other duties as assigned.

**Qualifications:**

* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

* Knowledge of the rules and regulations governing the operation of the shuttle bus.

* Ability to operate motor vehicles safely and operate in a variety of weather conditions, including extreme snow and cold.

* Skill in performing operator tasks and/or maintenance on vehicles.

* Must have Colorado Driver License and 20/20 corrective vision.

* CPR/First Aid-AED certification or willing to obtain certification paid by employer

**Education and/or Experience:**

Must have High School diploma or equivalent (GED); Current drivers license.

* **One year of experience driving buses, trams or passenger vans; AND, Possession of a valid CA Drivers License is required upon employment; OR, any equivalent combination of experience, training and/or education.**

**Language Skills:**

Ability to read and interpret documents such as procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively face to face. Excellent communication skills required. Must be able to speak, understand, read and write English. Must have excellent English grammar skills, including punctuation, spelling, style, etc.

**Reasoning Ability:**

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to make decisions that are in the best interests of the company. Ability to be flexible and easily adapt to change. Ability to establish and maintain effective working relationships with co-workers, field personnel and sub-contractors/vendors.

**Physical Demands:**

Physical exertions to manually move, lift, carry, or push heavy objects. Climbing in and out shuttle bus. Ability to express or exchange ideas by means of verbal and written communication. Ability to convey detailed or important instructions to other associates and the general public.

**Work Environment:**

The work environment for this position is fast paced, high guest volume, and customer service focused. The ability to multi-task and maintain an upbeat attitude during high volume situations is a must. Manual labor is required. Extreme weather conditions are a factor in this position. Standing, walking and sitting for extended periods.

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