Emergency Services Mitigation Field Supervisor

2 months ago


Superior, United States Paul Davis Restoration of Greater MSP and the Northland Full time

Write Scopes/Xactimate Estimates – Bio, board-up, corrosion mitigation, odor, water

Supervise Field Staff – Ensure daily goals are met

Complete new job work orders and send to Internal Project Coordinator for scheduling

Manage labor/material budgets

o Plan out job sites to hit budgets

Contact Project Manager/Estimator & Manage Communication

Complete TPA/Insurance Company guidelines and documentation

Completes Photo Upload to Dropbox or validates completion with Technician – Daily

Quality Assurance – Complete walks as necessary

Obtain Certification of Completion and perform final walk through

o Complete applicable Xactimate Scopes and submit to Tech Specialist

Make initial contact and hold relationship with customer

Track equipment usage on jobs through RMS & MICA

Keep compliance tasks in RMS up to date

Get Work Authorization signed

Keep extra supply of materials in vans

Communicate with Project Coordinator on labor needs

Communicate with adjusters and TPA call centers

Complete punch list items (Less than 2 hours)

Train/Coach/Support Technicians

Ensure RMS is updated daily

Special Tasks Assigned by Operations Manager

High Detail Job Accountabilities:

Participates in marketing and business development as the need arises.

Participates in the collection process of payment from customers.

Complete special assignments as requested by Supervisor

Participates in emergency services when an “All hands on deck” scenario arises.

Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.

Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.

Hours:

A typical shift for this position is 7am – 5pm, Monday – Friday.

However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.



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