Hospitality Service Support

6 months ago


North Little Rock, United States Hooters Full time
Overview:

The mission of Hooters is to "Make People Happy" and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility.

Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise.

Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu.

Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities.Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations.

Responsibilities:

a.Guest Happiness

•Food & Beverage Quality Assurance

•Order Accuracy

•Speed of Service

•Accurate Food Presentation

•Friendly & Attentive Customer Service

b.Financial Management

•Responsible Cash Handling

c.Brand Operating Standards

•Welcoming, Personal, & Courteous

•Ensures Proper Sanitation and Food Handling

•Prepared, in Uniform & Punctual for Shift

•Cleanliness

d.Other

•Menu Knowledge

•Rotation Seating

•Aware of Events & Specials

•Sense of Urgency

•Store Events Spokesperson

•Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations

•Facility Maintenance and Cleanliness

•Ensures Products are Available for FOH Employees

Qualifications:

  • Must be 17/18 years of age or older
  • Customer Service Skills
  • Basic Mathematical Computations Skills
  • Ability to Promote Brand Integrity
  • Ability to Maintain Professionalism at All Times
  • Ability to Communicate Clearly
  • Ability to Work Well with Others
  • Ability to Multi-Task within a Fast-Paced Environment
  • Ability to Adapt to Change
  • Menu Knowledge
  • Knowledge of Sanitation and Use of MSDS


All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment.

Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply
  • Hospitality Steward

    1 month ago


    Little Rock, Arkansas, United States Davidson Hospitality Group Full time

    Job SummaryAs a Steward at Davidson Hospitality Group, you will play a vital role in ensuring the smooth operation of our culinary team. Your primary responsibilities will include:Key ResponsibilitiesSupport the culinary team by washing dishes, utensils, and kitchen equipment.Maintain cleanliness and organization of the kitchen and dishwashing area.Assist...


  • Little Rock, Arkansas, United States Davidson Hospitality Group Full time

    Event Planning Manager Job DescriptionWe are seeking a highly skilled Event Planning Manager to join our team at the Little Rock Marriott. In this role, you will be responsible for coordinating all aspects of events, from initial planning to execution, to ensure that our guests have an unforgettable experience.Key Responsibilities:Coordinate all aspects of...


  • Little Rock, United States LBA Hospitality Full time

    Provide excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. PRE REQUISITES Guest Service Representatives have access to guestrooms and property, character traits of honesty and trustworthiness...


  • North Little Rock, United States Midas Hospitality Full time

    Breakfast Attendant- Hilton Garden Inn: Little Rock, ARMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an energetic Breakfast...


  • North Little Rock, United States Midas Hospitality Full time

    Breakfast Attendant- Hilton Garden Inn: Little Rock, ARMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an energetic Breakfast...


  • Rock Hill, United States Hooters of America Full time

    Overview: The mission of Hooters is to “ Make People Happy ” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service, and a clean and friendly atmosphere. You will have the opportunity to be cross-trained in three areas of...


  • Rock Hill, United States Hooters of America Full time

    Overview: The mission of Hooters is to “ Make People Happy ” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of...

  • Breakfast Attendant

    4 weeks ago


    North Little Rock, Arkansas, United States Midas Hospitality Full time

    Job OverviewMidas Hospitality is seeking a skilled Breakfast Attendant to provide exceptional service to our hotel guests at the Hilton Garden Inn in Little Rock, AR.As a Breakfast Attendant, you will be responsible for:Welcoming guests and providing outstanding service throughout their stayCleaning and maintaining kitchen equipment, dishes, and...


  • North Charleston, United States Hooters of America Full time

    Overview: The mission of Hooters is to “ Make People Happy ” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of...


  • North Little Rock, Arkansas, United States K.A. Recruiting Full time

    This is an exciting opportunity to join the team at a top hospital as a Histology Technician. The hospital offers a comprehensive range of services, including cancer care, maternity services, neurosciences, orthopedics, and trauma care.The successful candidate will have an AS degree and ASCP certification as a HT or HTL. New graduates and experienced...

  • Restaurant Server

    4 weeks ago


    Little Rock, United States Concord Hospitality Full time

    Description We are hiring Servers! We are looking for people that have a passion to serve others! Working at our food service outlets means you are many times the first or last greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key...

  • Line Cook

    2 weeks ago


    Little Rock, United States Concord Hospitality Full time

    Description We are hiring a Hotel Line Cook Great Opportunity to bring your culinary skills to one of North America's fastest growing hospitality companies - Concord Hospitality Enterprises. This position of hotel Cook means you'll be tempting the palettes of our guests with your attention to detail in presentation, quality, and safe serving temperatures....


  • Little Rock, United States Gecko Hospitality Full time

    Job DescriptionJob DescriptionGecko Hospitality is now searching for an experienced and motivated Restaurant General Manager in Little Rock. The ideal Restaurant General Manager leads by example, promoting the vision, recruiting and mentoring a passionate team, collaborating with local businesses, supporting sustainability, and focusing on training a...


  • Little Rock, United States Rainwater Holt and Sexton Full time

    DescriptionRainwater, Holt & Sexton is accepting resumes for a Support Services Clerk to join us at our personal injury law firm.Our team shares the common goal of providing clients with 5-star customer service and excellent legal representation.We are looking for leaders in our community who cultivate those around them, appreciate our culture, and want to...


  • Little Rock, United States Rainwater Holt and Sexton Full time

    DescriptionRainwater, Holt & Sexton is accepting resumes for a Support Services Clerk to join us at our personal injury law firm.Our team shares the common goal of providing clients with 5-star customer service and excellent legal representation.We are looking for leaders in our community who cultivate those around them, appreciate our culture, and want to...


  • Little Rock, United States Rainwater Holt and Sexton Full time

    DescriptionRainwater, Holt & Sexton is accepting resumes for a Support Services Clerk to join us at our personal injury law firm. Our team shares the common goal of providing clients with 5-star customer service and excellent legal representation. We are looking for leaders in our community who cultivate those around them, appreciate our culture, and want to...


  • Little Rock, Arkansas, United States Davidson Hospitality Group Full time

    Event Support SpecialistThis role is part of the banquet team at the Little Rock Marriott, a hotel located in the heart of downtown Little Rock. As an Event Support Specialist, you will work alongside the banquet team to set up and break down event spaces, ensuring they are ready for flawless functions. You will assist in arranging furniture, setting up...

  • Barista

    4 weeks ago


    Little Rock, United States Concord Hospitality Full time

    The Barista connects with the guests by providing them a friendly, enthusiastic, yet professional and timely service RESPONSIBILITIES: Providing personalized service to all guests. Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning. Removing trash. Must be personable and able to meet the public. Cashier...

  • Server Support

    4 months ago


    North Little Rock, United States Outback Steakhouse Full time

    Outback Steakhouse - 4401 Warden Rd [Server Assistant / Restaurant Associate] As a Server Support Assistant at Outback Steakhouse, you will: Run entrees, appetizers, desserts, and beverages to tables with the Outback spirit; Make memorable first and last impressions; Anticipate needs in a hospitable and timely manner; Assist with assembly of prepared food...

  • Dishwasher

    2 weeks ago


    Little Rock, United States Concord Hospitality Full time

    Description We are hiring a Dishwasher! As a Dishwasher, you will: •Ensure the cleanliness of all dishware. Carefully wash by hand, and safely and skillfully operate the washing equipment, to thoroughly clean all service ware, cookware and utensils, including polishing stainless and silver ware. •Help maintain safety in the kitchen by clearing spills...