Chief Medical Officer, Utah Valley Hospital

Scope

This is a hospital physician leadership role with key organizational relationships across Intermountain Health with a specific focus on leading the clinical performance and continuous improvement of the Tertiary Hospital. This position has a solid line reporting relationship to the Senior Medical Director, Tertiary Hospitals in Specialty Based-Care and a partner relationship to the Hospital Administrator. The Chief Medical Officer serves as a member of the Medical Executive Committee and as a non-voting member of all other Medical Staff committees at facility. The Chief Medical Officer maintains a working relationship with the Board and works with the Board on specialized affairs and functions according to established description of services prescribed by the incumbents contract.

Job Essentials

Safety

Assists in compliance education with appropriate standards required by all governmental and regulatory agencies.

Coordinates appropriate communication and resolution of physician and APP disruptive behavior.

Works collaboratively with Clinical Excellence on safety-related issues.

Champions the standards and principles of Zero Harm.

Quality

Ensures that evidence-based clinical care standards for physicians and APP's are established, communicated, and effectively implemented across the hospital.

Works in tandem with the President of the Medical Staff (or other elected medical staff leader) to ensure appropriate governance of medical staff, compliance with Hospital Bylaws and Rules and Regulations, and Departmental Bylaws.

Helps coordinate appropriate credentialing and privileging of physicians and APP's, working with support staff and Board members.

Holds regular performance reviews with hospital department and division physician leaders.

Responsible for appropriate physician and APP discipline, in coordination with Medical Staff leaders, hospital administrator, and system-level leaders.

Performs and coordinates timely reviews for appropriateness of clinical work and patient experience of care in partnership with hospital medical staff leadership and Clinical Excellence, including Professional Practice Evaluations (FPPE) and peer review.

Teaches, models, and ensures appropriate physician and APP behavior.

Maintains appropriate and accurate documentation and records to ensure compliance with all facility, system, governmental, and applicable JCAHO requirements.

Assists in quality reporting, including educating physicians and APP's about publicly reported measures and appropriate clinical documentation.

Collaborates with Clinical Programs, Clinical Services, Operations Lanes, and Specialty Based Care leaders for strategic and best practice development and implementation.

Supports and drives results for key metrics and initiatives identified through Specialty Based Care.

Patient Experience

Champions and helps drive improvement in patient experience amongst all caregivers.

Presents professional appearance and models the Intermountain Values of integrity, trust, excellence, accountability, and mutual respect. Continue to provide clinical services in specialty:

Medical Services:

Provide clinical services including diagnosis, evaluation, and treatment of conditions requiring medical care.

Consult with other providers as requested and provide referring providers and Intermountain with written reports on results of examinations within a reasonable time following such requests.

Routine Coverage:

Physicians work hours will meet the availability needs of Intermountain and its staff during facility hours as established by Intermountain.

Assist the operations, site lead physician and Medical Director, in coordination with other Intermountain physicians, in finding coverage by a qualified physician if unable to perform duties when scheduled. Access

Participates in hospital strategic direction and initiatives in collaboration with system leaders, including physician and APP recruitment.

Assists in development and maintenance of physician, APP, and other staffing models.

Assists local and system leaders in developing, maintaining, and overseeing appropriate emergency department and hospital call coverage.

Stewardship

Participates in the development of capital and operating budgets for the hospital.

Helps develop and maintain operational, financial, and fundamentals of extraordinary care metrics.

Partners with appropriate Operational Lane leaders and Supply Chain Organization for cost saving initiatives.

Serves as medical staff spokesperson, where appropriate, for the hospital.

Assists local and system leaders in the development and implementation of an emergency preparedness plan.

Participates in various hospital and system goals related to improving health within the community.

Provides specialty specific review and consultation as requested by SelectHealth.

Provides specialty specific consultation as requested by Care Transformation/Information Systems.

Engaged Caregivers

Builds relationships with physician, nursing, and administrative leaders to help achieve the Intermountain Mission.

Acts as a mentor for medical staff leaders and conducts coaching and counseling sessions. Promotes and helps facilitate caregiver engagement.

Supports and champions hospital and system-wide goals and initiatives which aim to improve physician and APP well-being.

Regular attendance at appropriate hospital and system-wide meetings (e.g., Medical Executive Committee, Administrative Council, Medical Directors Council, Physician Leadership Council, Medical Staff Leadership).

Develops a culture and environment conducive to APP top of license care.

Responsible for new physician and APP hospital orientation in collaboration with system leaders. Serves as facilitator and communicator between the hospital, Intermountain Board of Trustees, the hospital's governing board, and the medical staff.

Minimum Qualifications

M.D. or D.O. Education must be obtained through an accredited institution. Degree will be verified. Active Medical Licensure, or in process of obtaining licensure, is required.

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Basic Life Support (BLS) certification for healthcare providers.

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Board certified in relevant medical specialty.

Three years of experience leading successful improvement in clinical settings.

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Experience with change management and providing leadership in the adaptation and implementation of new processes and technology that enhance safety.

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Three years of progressive healthcare leadership experience.

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Holds medical staff privileges at assigned hospital.

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Experience in a role requiring effective conflict resolution skills to work effectively with difficult issues including the ability to effectively listen and show good professional judgement.

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Effective verbal, written, and interpersonal communication skills.

Preferred Qualifications

Master's degree in Business, Healthcare Administration, Public Health or another business- related field. Significant portion of clinical work done within the hospital setting

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Experience working in a complex health system (e.g., hospitals, ambulatory clinics, post-acute care).

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Demonstrated leadership of clinicians.

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Trained in improvement science (i.e., Six Sigma, Lean, Project Management, Advanced Training Program).