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Account Manager Trainee
4 weeks ago
At Vega Innovations, our marketing firm is built on growing talent from the ground up. We're thrilled to offer an Account Manager Trainee role in San Bernardino, where the Account Manager Trainee will learn client acquisition and CRM systems while supporting the growth of Frontier Communications in our community. As an Account Manager Trainee, you'll be actively involved in the entire client acquisition process for Frontier. This Account Manager Trainee includes service positioning, onboarding coordination, and performance tracking, all while developing your professional skills to quickly advance into client services or business development. Key Responsibilities of the Account Manager Trainee Drive outreach campaigns across assigned residential and business zones to promote Frontier’s fiber, wireless, and bundled services using structured engagement workflows. Assist in matching clients with the right Frontier solutions by evaluating connectivity needs, usage patterns, and budget alignment. Keep CRM records accurate by updating account activity, tracking pipeline progress, and logging service milestones to support campaign visibility. Coordinate onboarding documentation and provisioning steps to ensure smooth service activation aligned with Frontier’s delivery standards. Address service delays and enrollment issues through structured escalation and collaboration with internal teams to maintain activation momentum. Share insights from the field to help refine outreach strategy, improve conversion rates, and support long-term client retention.
