COO - Chief Operations Officer

### ProblemIn our rapidly evolving monetary system and capitalistic ecosystem, there are apparent gaps in funding, technology, and expertise that prevent ventures and projects from being efficient and scaling. This is why Gusher exists and other congruent platforms. Banks do serve a needed gap but all too familiar we know that the traditional banking system has failed the economy several times and needed to be bailed out. The alternative lending and capital industry has been instrumental in stepping in to fill these voids delivering timely solutions when other funding vehicles proved inadequate. Private Capital & UHNWI's have started raising their hands and organizing as Family Offices, and the private sector in general has pushed towards better processes, transparency and accountability.Although there are still large gaps preventing firms from deploying capital and entrepreneurs, investors, and developers from receiving capital. Alternative capital in some cases has even become like the oppressors seeking at one point in time to make big changes and solve unique problems but has defaulted to the more simple traditional path of funding those that are already "bankable." This gap is even more apparent in urban, diverse and disadvantages communities. Although, the research and data shows that these needed classes are actually responsible for the majority of the GDP by far, and the advancement of our civilization. In fact, According to the SBA, 99 percent of jobs are created by small business firms classified with 500 employees or less.The Affordable Housing gap and urban disparities are growing locally, nationally and Internationally. Communities are experiencing crime and blight from under developed initiatives. Financial Literacy and education around this subject matter is still an under serviced topic within urban and youth communities. Economists call our current system a fragile economy.Until we address these main concerns we cannot truly advance towards optimal outputs and creating the ideal economy of the future.### SolutionCommunity Backers, Inc is a private alternative lender and ecosystem capital solution that addresses this problem at its roots, creating more creative capital instruments and technology fin-tech solutions that bridge the gaps in capital, harmonizing capital providers with those seeking capital. In other words when other sources say no we say yes. Our model is, "No one works harder to get your deals approved."### MarketNational, International & Urban Consumer Debt is at all highs $30T, $300T and $3T estimated respectively. Online P2P Crowd and Lending platforms are expected to reach $1T within the next couple of years. Secret giants within the banking and private capital space raise to Trillions in AUM uncontested. There is plenty of room for any amount of capital interments we create that actually work and solve the problems and service the demographics they set out to address.Job Description: Chief Operating Officer (COO) Equity Allocation: 0.07% Reporting To: CEO Cultural Mantra: "Operationalize empathy—build systems that scale access, not bureaucracy." Mission Orchestrate Community Backers, Inc.’s operational engine to achieve $1B+ valuation by harmonizing speed, compliance, and human-centric processes. Transform vision into execution, ensuring every workflow—from loan origination to investor reporting—reflects our mission to democratize capital with integrity and joy. Core Responsibilities 1. Operational Alchemy Process Revolution: Automate 60% of back-office workflows (underwriting, compliance, reporting) via AI and blockchain, reducing loan approval time to 48 hours. Cost Mastery: Slash operational expenses by 25% through green cloud infrastructure, robotic process automation (RPA), and lean team structures. Scalable Systems: Design disaster-proof infrastructure to handle 10x growth without breaking (target: 99.99% uptime). 2. Culture of Operational Excellence Zero-Burnout Ops: Implement "No Meeting Wednesdays" and quarterly "Recharge Weeks" to sustain team well-being. Guardian of Integrity: Embed compliance into every process (e.g., auto-flagging risky loans, real-time SEC/NMLS audit trails). Ecosystem Synergy: Partner with CTO, CFO, and CGO to align tech, finance, and growth strategies (e.g., blockchain loan tracking + impact reporting). 3. Borrower & Investor Delight Frictionless Journeys: Reduce borrower onboarding steps from 10 → 3 via AI-driven document verification and SMS-based updates. Investor Transparency: Build real-time dashboards for LPs to track loan performance, ESG impact, and liquidity. Crisis Navigation: Create rapid-response protocols for defaults, ensuring 90% of distressed loans are restructured without litigation. 4. Talent & Team Empowerment Operational Upskilling: Launch "Fintech MBA" certifications for employees in underwriting, compliance, and blockchain. Embed Cultural Codex values into daily operations (e.g., "People > Profits" in vendor negotiations). Remote-First Excellence: Optimize global team collaboration via AI-driven project management tools and virtual "Culture Pods." Culture Operational Zen Master: Balances urgency with calm—no fire drills, only controlled burns. Process Ninja: Eliminates red tape while safeguarding ethics (e.g., automates compliance without dehumanizing checks). Joy Architect: Surprises teams with "Gratitude Micro-Bonuses" ($500 spot awards for unsung heroes). Culture Carrier: Embed Cultural Codex values into daily operations (e.g., "People > Profits" in vendor negotiations). Remote-First Excellence: Optimize global team collaboration via AI-driven project management tools and virtual "Culture Pods." Operational Zen Master: Balances urgency with calm—no fire drills, only controlled burns. Process Ninja: Eliminates red tape while safeguarding ethics (e.g., automates compliance without dehumanizing checks). Joy Architect: Surprises teams with "Gratitude Micro-Bonuses" ($500 spot awards for unsung heroes). Who We’re Seeking Ops Visionary: 10+ years scaling fintech, banking, or high-growth startups (bonus: automated compliance systems). Ethical Systems Designer: Expertise in balancing automation with humanity (e.g., built AI that flags bias, not just risk). Culture : You’re a harmonizer—maybe you’ve meditated through a system crash, taught lean ops in refugee camps, or quit a job over toxic hustle culture. Calm Conductor: Thrives in chaos but radiates calm. More About Legacy of Efficiency: Your systems will empower millions, not just move money. Autonomy with Soul: Lead ops with the precision of a Swiss watch and the heart of a social worker. Ethical Blueprint: Prove that scale and integrity can coexist. Operational Efficiency: Automate 70% of loan servicing workflows. Investor Relations: Coordinate roadshows and LP onboarding. Ecosystem Partnerships: Negotiate JVs with proptech platforms. --- Equity: 0.07% (4-year vesting, 1-year cliff). Performance Bonus: 20%: Cost reduction/process efficiency. 15%: Employee well-being/satisfaction scores. 5%: Carbon footprint reduction.GoalsThe following goals must be reached to get awarded with **0.07%** equity of **Community Backers, Inc** when launched.Skills:* Platforms* Design* Finance* Operations* Project Management* CTO* CFO* COO* User Research | Wireframing | Journey mapping | Information Architecture | Sketching and Storyboarding | Prototyping | Usability testing | Mobile Interface Design | Interface Design |* | Figma | Adobe | Photoshop | Illustrator | WordPress | Framer | HTML | CSS | Python | Java | MATLAB | Rapid prototyping | AutoCAD | Inventor | Fusion 360 | Solid Works | 3-D printing |- 0.07% equity for this role- Closed to fill this role #J-18808-Ljbffr